Market Kitchen Supervisor

Akron, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $37,500.00 - $60,100.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

employee discount

Retirement Plan

Professional Development

flexible schedule

wellness programs

Job Description

Mustard Seed Market & Cafe is a well-established natural food market and cafe that has been serving the community since 1981. Known for its commitment to health, transparency, and quality, Mustard Seed Market offers products made from real, natural ingredients without artificial additives. The company places great emphasis on ingredient transparency to empower customers to make informed decisions for themselves and their families. With a strong focus on supporting a healthier lifestyle, Mustard Seed Market & Cafe provides an environment where customers can find fresh, high-quality, natural and organic foods in both retail and cafe settings. The establishment has built a loyal customer base that appreciates their dedication to authenticity, quality, and healthy food choices. As a community-oriented business, Mustard Seed Market also promotes sustainable practices and offers a wide selection of nutritious options to cater to different dietary needs and preferences.

The role of Market Kitchen Supervisor at Mustard Seed Market & Cafe's Highland Square location is an exciting opportunity for someone passionate about food, customer service, and leadership. This position plays an instrumental leadership role in managing day-to-day operations of the Market Kitchen’s prep team, which is crucial for maintaining the high standards of food quality and customer experience the brand is known for. The Market Kitchen Supervisor is responsible for overseeing and developing Prep Cooks by providing coaching, training, and supervision to ensure that every dish prepared meets the company’s expectations for quality, presentation, and safety. As a frontline leader, this role models excellent customer service, fostering a welcoming atmosphere where every guest feels valued and cared for. The Supervisor also ensures adherence to food safety practices, recipes, and portion control, maintaining proper food labeling and storage protocols to uphold the kitchen’s high standards. Additionally, the position requires collaboration with the Culinary Team Leader and other cross-functional teams to optimize kitchen operations and enhance efficiency while reducing waste. This dynamic role demands a fast-paced work style and a customer-first mindset, with the flexibility to step up and take charge in the absence of the Culinary Team Leader. Working at Mustard Seed Market & Cafe offers the chance to grow a career within a company deeply rooted in positive community impact and healthy living. This position offers a fulfilling experience for individuals who thrive on teamwork, quality food production, and delivering exceptional guest service in a supportive, health-focused environment.

Job Requirements

High school diploma or equivalent
2+ years of food prep or culinary experience
1+ years of experience in a supervisory role within a kitchen setting
Ability to lift and carry up to 50 lbs
Ability to stand, walk, bend, and reach for prolonged periods
Regular use of commercial kitchen equipment and tools
Food Safety or ServSafe certification preferred

Job Qualifications

High school diploma or equivalent
2+ years of food prep or culinary experience
1+ years of experience in a supervisory role within a kitchen setting
Food Safety or ServSafe certification preferred
Demonstrated ability to lead by example and motivate a team
Knowledge of food safety, sanitation, and service best practices
Strong knife skills and experience with commercial kitchen equipment
Exceptional interpersonal and communication skills with a customer-focused mindset
Organizational skills to manage prep flow, service pacing, and team performance
Basic tech skills for email, digital logs, and inventory tools

Job Duties

Provide daily leadership and supervision of Prep Cooks to ensure quality food preparation and excellent guest service
Model and coach personalized customer service
hold Prep Cooks accountable for greeting guests, answering questions, and engaging respectfully and warmly with customers
Foster a guest-first culture where every team member prioritizes service and positive customer interactions
Train and mentor Prep Cooks in food handling, prep techniques, service standards, equipment operation, safety, and sanitation protocols
Monitor compliance with recipes, portion control, and ingredient quality
Maintain production logs and ensure proper food labeling, dating, storage, and rotation practices
Partner with the Culinary Team Leader to implement efficient prep systems that optimize team output and reduce waste
Assist in receiving and inspecting deliveries to uphold quality and freshness standards
Ensure prep and service areas remain clean, organized, and in compliance with health and safety regulations
Communicate with leadership and cross-functional teams to support coordinated Market Kitchen and Café operations
Take the lead in the absence of the Culinary Team Leader, ensuring continued excellence in both production and service
Uphold all company policies, safety procedures, and customer service standards through team coaching and example
Perform other duties as assigned