Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $14.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Retirement Plan
Employee assistance program

Job Description

Our company is a thriving retail market known for delivering exceptional shopping experiences to customers through high-quality products and outstanding customer service. We pride ourselves on creating a welcoming environment where customers feel valued and supported in finding exactly what they need. As a key player in the retail sector, our market emphasizes innovation, customer satisfaction, and community engagement. We are committed to providing a diverse range of products while maintaining a clean, organized, and enjoyable shopping space for our clientele. Our team of dedicated professionals works collaboratively to ensure that every customer interaction is positive and that our operations run smoothly and efficiently.

We are currently seeking a highly motivated and customer-oriented individual to join our team as a Market Associate. This role is vital in supporting the day-to-day operations of our market and enhancing the overall customer experience. As a Market Associate, you will be responsible for assisting customers with their purchases by offering knowledgeable product information and personalized recommendations that meet their needs. This role also includes coffee and specialty beverage production, which adds a unique element to your daily tasks, allowing you to engage customers with crafted beverages.

In addition to direct customer service, you will operate our point-of-sale (POS) system accurately and efficiently, manage cash transactions, and maintain an organized cash register. Ensuring the market is clean and orderly is another key responsibility, helping to foster a pleasant shopping environment. You will also participate in product demonstrations to highlight the features and benefits of our products, enhancing customer engagement and sales.

Stock management is an essential part of the job, and you will assist with receiving, organizing, and replenishing merchandise to ensure shelves are always well-stocked. Providing excellent phone etiquette when answering customer inquiries or taking orders is crucial to maintaining our reputation for superior customer service. This role requires strong organizational skills, the ability to multitask, and a keen attention to detail to succeed in a fast-paced environment.

We offer an exciting opportunity for individuals passionate about sales, customer service, and contributing to a team-oriented atmosphere. If you are reliable, punctual, and enjoy working flexible hours—including weekends—this position is an ideal match. Our Market Associate role is designed for those who thrive in dynamic retail settings and who are eager to develop their skills in sales and customer relations. Join us in creating memorable shopping experiences and take your career to the next level with our company.

Job Requirements

  • Strong organizational skills with the ability to multitask effectively
  • Excellent communication skills both verbal and written
  • Bilingual or multilingual proficiency is a plus
  • Experience in cash handling is preferred
  • Barista experience is an advantage
  • Technical sales knowledge is an advantage
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Must be reliable punctual and able to work flexible hours including weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Experience with cash handling
  • Barista experience is an advantage
  • Technical sales knowledge is a plus
  • Strong communication skills both verbal and written
  • Bilingual or multilingual proficiency is a plus
  • Ability to work in a fast-paced environment while maintaining attention to detail

Job Duties

  • Assist customers with their purchases providing product information and recommendations
  • Coffee and specialty beverage production
  • Operate the point-of-sale (POS) system accurately and efficiently
  • Handle cash transactions and maintain accurate cash registers
  • Maintain a clean and organized market environment
  • Conduct product demonstrations to showcase features and benefits of products
  • Assist with stock management including receiving organizing and replenishing merchandise
  • Provide excellent phone etiquette when answering customer inquiries or taking orders

Job Criteria

Experience

Entry Level (1-2 years)


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