Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Job Description
The Marina Concierge Attendant plays a vital role in delivering exceptional hospitality services to members and guests at a leading marina facility. This role is entrenched in the spirit of teamwork and flexibility, as integral components of the marina's operational philosophy emphasize adaptability and cross-functional capabilities. The maritime team abides by the motto "Dream work is in the Team work!" reflecting a culture that values collaboration, versatility, and a proactive attitude to meeting and exceeding guest expectations. This environment fosters growth opportunities by encouraging every team member to become well-rounded in their roles, enhancing operational efficiency and readiness especially during... Show More
Job Requirements
- High school diploma or equivalent GED
- Experience with customer service or hospitality
- Strong computer skills
- Excellent verbal and written communication skills
- Ability to stand or walk for long periods
- Ability to occasionally lift up to 30 lbs
- Flexibility to work full or partial weekends
- Ability to wear personal protective equipment
- Ability to work in various conditions and perform assigned duties
Job Qualifications
- High school diploma or equivalent GED
- Experience with customer service or hospitality
- Boating skills preferred
- Strong computer skills including point of sale systems
- Excellent verbal and written communication skills
- Flexible and adaptable
- Strong service attitude
- Effective communication abilities
- Attention to detail
- Ability to think creatively and solve problems
- Eager to cross train and work well with others
Job Duties
- Greet guests, boaters, members and visitors with hospitality in a friendly, warm and courteous manner
- Answer phone inquiries by the third ring in a friendly tone and handle email inquiries promptly
- Develop and maintain effective, friendly relationships with staff, boaters, and visitors while managing conflicts tactfully
- Respond to member questions about service department, ship store, or other operational areas
- Manage haul out and launch schedule efficiently
- Accept and reconcile daily cash, credit and check payments and follow up with past due balances
- Follow safety and environmental rules and complete required training promptly
- Communicate immediately to management any incidents involving guests or team members
- Wear required personal protective equipment and report accidents, injuries, spills and near misses immediately
- Perform all other duties as assigned including use of skills and working in necessary conditions to complete tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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