Managing Director, Yale Catering

Yale University, located in New Haven, Connecticut, is one of the world's leading academic institutions renowned for its commitment to excellence, innovation, and community engagement. As a prestigious university, Yale offers a dynamic and inclusive work environment that values diversity and promotes professional growth across all its departments. Yale Hospitality operates as a vital part of the university, dedicated to providing outstanding food services and hospitality experiences that support the academic mission and enrich campus life. Through its Catering department, Yale Hospitality orchestrates a wide range of events, from intimate meetings to large-scale university functions, all designed to reflect Yale's culture and traditions while ensuring excellent service standards. This leadership role within Yale Hospitality’s Catering department is integral to maintaining the exceptional standards and smooth operational execution that the university's events require. The position involves strategic oversight, financial stewardship, and operational management to foster a culture of excellence and innovation throughout the catering services. It is tasked with leading diverse teams that include sales, events, culinary, and support staff, cultivating a high-performing work environment that encourages growth, accountability, and continuous improvement. The leader in this role will collaborate extensively with university stakeholders, campus partners, vendors, and union leadership to deliver seamless, high-impact hospitality experiences. This includes designing creative menu concepts, adhering to health and safety standards, promoting sustainable practices, and embedding the university’s priorities into every facet of the catering program. By driving business planning, monitoring sales and performance metrics, and steering financial management, the incumbent will ensure profitability and operational success. Furthermore, this role empowers staff through mentoring and coaching while fostering strong team dynamics to meet and exceed client expectations consistently.

The role is full-time and offers a competitive salary range between $90,000 and $165,750, reflecting the significant responsibility and leadership required. Candidates will find a supportive and professional atmosphere that upholds Yale’s commitment to diversity, equity, and inclusion. This position also offers opportunities for career advancement within a respected institution that values innovation and excellence in hospitality. Joining Yale’s Catering leadership means being part of a community dedicated to shaping extraordinary experiences for students, faculty, staff, and visitors, thus contributing to a better tomorrow while upholding Yale’s time-honored traditions.