Job Overview
Employment Type
Full-time
Compensation
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Annual incentive plan
long-term incentive plan
Employee Discounts
Retirement Plan
Job Description
Hilton Hawaiian Village Waikiki Beach Resort is one of the most iconic and expansive hospitality destinations in the world. Located on Waikiki's widest stretch of beach, this legendary oceanfront resort spans 22 lush beachfront acres and offers an exceptional blend of vibrant resort energy and classic Hawaiian hospitality. The resort features over 2,800 guest rooms distributed across multiple towers, each providing unique character and stunning views of Diamond Head, the Pacific Ocean, or tropical gardens. This expansive property includes five swimming pools, prominently featuring the famous Super Pool with a 77-foot waterslide, alongside the serene Duke Kahanamoku Lagoon, catering to both adventure enthusiasts and guests seeking relaxation. Guests can also enjoy more than 90 shops and restaurants, extensive meeting and event spaces, a full-service spa, and a wide array of cultural and entertainment programs, such as lei-making classes, hula lessons, beachfront catamaran sails, surfing, snorkeling, and spectacular Friday-night fireworks over the beach. Perfect for families, couples, conferences, and leisure groups, the Hilton Hawaiian Village seamlessly combines quality service with an authentic and immersive Hawaiian experience from sunrise to the nightly fireworks display.
The role of Managing Director at Hilton Hawaiian Village Waikiki Beach Resort is a prestigious and highly responsible leadership position requiring a seasoned and visionary professional with extensive expertise in large-scale resort operations, commercial strategy, and leadership. As Managing Director, you will oversee one of Hilton's flagship resorts, guiding a diverse and high-performing team to achieve operational excellence, exceptional guest service, and financial success. This influential role requires adept management of the property's complex operational elements, including multiple revenue streams and labor relations, ensuring the resort’s long-standing heritage and spirit of aloha are honored. The Managing Director will implement strategic initiatives to optimize revenue, maximize profitability, and foster a collaborative culture anchored in accountability and trust. This position offers an extraordinary opportunity to shape the future of a world-renowned resort, creating a legacy in one of the most captivating travel destinations globally. The role is full-time with an annual salary range of $440,000 to $480,000, dependent on experience and location, and includes eligibility for the Hilton Annual Incentive Plan and the Company’s long-term incentive plan. Hilton values integrity, leadership, teamwork, ownership, hospitality, and a sense of urgency, all of which the Managing Director will embody while driving quality, productivity, dependability, customer focus, and adaptability within the property.
The role of Managing Director at Hilton Hawaiian Village Waikiki Beach Resort is a prestigious and highly responsible leadership position requiring a seasoned and visionary professional with extensive expertise in large-scale resort operations, commercial strategy, and leadership. As Managing Director, you will oversee one of Hilton's flagship resorts, guiding a diverse and high-performing team to achieve operational excellence, exceptional guest service, and financial success. This influential role requires adept management of the property's complex operational elements, including multiple revenue streams and labor relations, ensuring the resort’s long-standing heritage and spirit of aloha are honored. The Managing Director will implement strategic initiatives to optimize revenue, maximize profitability, and foster a collaborative culture anchored in accountability and trust. This position offers an extraordinary opportunity to shape the future of a world-renowned resort, creating a legacy in one of the most captivating travel destinations globally. The role is full-time with an annual salary range of $440,000 to $480,000, dependent on experience and location, and includes eligibility for the Hilton Annual Incentive Plan and the Company’s long-term incentive plan. Hilton values integrity, leadership, teamwork, ownership, hospitality, and a sense of urgency, all of which the Managing Director will embody while driving quality, productivity, dependability, customer focus, and adaptability within the property.
Job Requirements
- minimum 10 years hotel general manager experience or 5 years managing director experience managing properties with revenues of 100 million dollars and 1000 rooms
- proven leadership skills in team building and accountability
- demonstrated labor relations and union partnership management experience
- strong business acumen with financial oversight capabilities
- experience optimizing commercial strategy and revenue streams
- resort operations experience including leisure and activations
- excellent communication and interpersonal skills
Job Qualifications
- minimum 10 years hotel general manager experience or 5 years managing director experience managing properties with revenues of 100 million dollars and 1000 rooms
- proven leadership in building and sustaining high-performing teams
- demonstrated experience managing labor relations and union partnerships
- strong business acumen with a track record of maximizing profitability
- experience driving top-line performance through strategic revenue optimization
- resort operations experience including leisure and multiple revenue streams
- strong connection to local community and city partners preferred
- expertise in high-volume food and beverage operations and banquet production preferred
- prior Hilton brand experience preferred
- local market experience preferred
Job Duties
- lead resort operations and ensure exceptional guest service
- develop and execute commercial strategies to maximize revenue
- manage large, diverse teams fostering accountability and collaboration
- oversee financial performance including budgeting and profitability
- maintain strong labor relations and union partnerships
- activate initiatives to grow group revenue and ancillary income streams
- uphold the resort's heritage and culture of aloha
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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