Manager, Warehousing Operations

Estes Forwarding Worldwide, LLC (EFW) is a premier domestic and international freight forwarder based in the United States, dedicated to delivering highly customized logistics and warehousing solutions across a broad range of industries worldwide. As a subsidiary of Estes Express Lines, headquartered in Richmond, Virginia, EFW benefits from the robust Estes Express Lines' extensive line haul network, enabling it to provide a competitive hybrid transportation network comprising air, ground, and ocean freight services. With such a comprehensive infrastructure, EFW specializes in optimizing the supply chain for clients by ensuring reliable, efficient, and timely freight forwarding services.

The company is recognized for its excellence in logistics and has earned several prestigious industry awards including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year. Additionally, Global Trade Americas has acknowledged EFW as a leading third-party logistics provider (3PL) to watch, reinforcing its strong market position and reputation for innovation and quality.

EFW fosters an inclusive and supportive working environment where team members grow professionally while contributing to the company’s success. Proud to offer competitive salaries and a comprehensive benefits package, the company values the wellbeing and development of its employees. Benefits include paid vacation, sick time, holidays, 401(k) plan with a company match, medical, dental, vision insurance coverage, short and long-term disability plans, life and accidental death and dismemberment insurance, and a job referral bonus program. The managerial role offers an annual salary range of $90,000 to $100,000.

The role of Manager, Warehousing Operations at Estes Forwarding Worldwide is pivotal to overseeing the full scope of fiscal and daily operational functions within the assigned warehouse location in Tacoma, Washington. This is a regular, full-time position specifically entrusted with leading, directing, and managing all aspects of warehouse operations and sales efforts to uphold consistent high standards of service quality, operational efficiency, and customer satisfaction.

The Manager is responsible for ensuring profitable, cost-effective operations while complying with all applicable company policies, procedures, and regulatory requirements. They lead and manage site staff and resources to maximize operational efficiency and profitability, ensuring the warehouse functions as a safe, productive, and professional environment. This includes supervision of 6 to 10 employees with duties ranging from interviewing, hiring, and training personnel, to performance management, problem resolution, and fostering positive customer relations.

As a crucial operational leader, the Manager will continuously review and evaluate location profit and loss (P&L) performance and adjust both short and long-term strategies to ensure financial goals are met or exceeded. They are also involved in establishing and refining processes that drive excellence in customer relations and operational workflows. Additionally, they take a hands-on approach when necessary, assisting with freight handling and stock management using forklifts or pallet jacks once authorized.

The Manager ensures compliance with safety and security protocols such as C-TPAT and TSA guidelines while promoting regular attendance and a culture of accountability within the team. This role requires strong leadership capabilities, financial acumen, and an ability to communicate effectively across various levels of the organization. Candidates with five to seven years of experience in transportation or warehousing, including supervisory or managerial experience, are preferred. A Bachelor’s degree or equivalent combination of education and experience is required.

Overall, this role is tailored for a dynamic, results-driven warehouse operations leader who can champion operational excellence and customer satisfaction in a fast-paced logistics environment.