Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $80,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
OC Sports & Entertainment, LLC is a leading company dedicated to creating unforgettable experiences through live entertainment and sports in Orange County. As a prominent social and entertainment center, the company focuses on fostering a diverse and vibrant community by providing welcoming spaces and shared experiences that enrich lives. OC Sports & Entertainment operates with a commitment to safety, integrity, generosity, inclusiveness, simplicity, and boldness, ensuring that every event and operation reflects these core values. The company is known for its dynamic approach to managing high-profile venues and events, collaborating closely with local authorities and partners to deliver excellence in service and entertainment.
The Manager, Traffic Control, plays a crucial role in the success of these live events by overseeing the movement of vehicles and pedestrians throughout the District. This position involves developing comprehensive traffic control strategies in partnership with parking, security leadership, and law enforcement agencies to ensure smooth and safe operations during both event and non-event times. Managing a dedicated team of traffic control personnel, the Manager is responsible for scheduling, training, and deploying staff, while also programming and maintaining advanced parking and traffic systems such as Park Assist, Park Whiz, and digital signage. By utilizing these technologies and traffic control devices like cones, signage, and safety bollards, the Manager ensures that all traffic flows efficiently and safely, minimizing disruptions and maximizing guest satisfaction.
The role demands meticulous pre-event planning, including collaboration with event promoters and site evaluations to tailor-make traffic solutions for each occasion. The Manager must effectively analyze factors such as attendance, event schedules, competing local events, and external influences like road work to forecast staffing needs and logistical requirements. Clear and continuous communication with parking and security teams is essential, not only to coordinate deployments but also to identify areas for improvement and readiness for significant events. The Manager leads the delivery of traffic control briefings, manages incident responses and reporting, and ensures stakeholder involvement when necessary.
This position requires flexibility in working hours, including nights, weekends, and holidays, reflecting the unpredictable and dynamic nature of live entertainment schedules. With an annual salary range of $80,000 to $100,000 in California, the compensation is commensurate with the candidate's experience, skills, education, and market conditions. The Manager, Traffic Control, is primarily on-site, actively engaging with teams and events to maintain high standards of safety and operation throughout the district.
Overall, this role offers an exciting opportunity for professionals with traffic operations expertise who wish to contribute to a pioneering entertainment company focused on cultural diversity and social connectivity. The Manager will be instrumental in crafting efficient, safe, and welcoming environments that highlight the unique cultural mosaic of Orange County while supporting the mission to enrich community life through memorable experiences.
The Manager, Traffic Control, plays a crucial role in the success of these live events by overseeing the movement of vehicles and pedestrians throughout the District. This position involves developing comprehensive traffic control strategies in partnership with parking, security leadership, and law enforcement agencies to ensure smooth and safe operations during both event and non-event times. Managing a dedicated team of traffic control personnel, the Manager is responsible for scheduling, training, and deploying staff, while also programming and maintaining advanced parking and traffic systems such as Park Assist, Park Whiz, and digital signage. By utilizing these technologies and traffic control devices like cones, signage, and safety bollards, the Manager ensures that all traffic flows efficiently and safely, minimizing disruptions and maximizing guest satisfaction.
The role demands meticulous pre-event planning, including collaboration with event promoters and site evaluations to tailor-make traffic solutions for each occasion. The Manager must effectively analyze factors such as attendance, event schedules, competing local events, and external influences like road work to forecast staffing needs and logistical requirements. Clear and continuous communication with parking and security teams is essential, not only to coordinate deployments but also to identify areas for improvement and readiness for significant events. The Manager leads the delivery of traffic control briefings, manages incident responses and reporting, and ensures stakeholder involvement when necessary.
This position requires flexibility in working hours, including nights, weekends, and holidays, reflecting the unpredictable and dynamic nature of live entertainment schedules. With an annual salary range of $80,000 to $100,000 in California, the compensation is commensurate with the candidate's experience, skills, education, and market conditions. The Manager, Traffic Control, is primarily on-site, actively engaging with teams and events to maintain high standards of safety and operation throughout the district.
Overall, this role offers an exciting opportunity for professionals with traffic operations expertise who wish to contribute to a pioneering entertainment company focused on cultural diversity and social connectivity. The Manager will be instrumental in crafting efficient, safe, and welcoming environments that highlight the unique cultural mosaic of Orange County while supporting the mission to enrich community life through memorable experiences.
Job Requirements
- Minimum of 3 years of experience directly related to the duties and responsibilities as outlined
- experience managing traffic operations specifically preferred
- a combination of higher education and/or experience directly related to the duties and responsibilities may be considered qualifying
- advanced knowledge and understanding of concepts, principles, methods, techniques, and equipment related to vehicle and pedestrian traffic
- project planning, development, and implementation skills and/or background
- able to foster and maintain a cooperative work environment within a complex organizational structure
- knowledge and expertise to offer technical guidance to staff, guests, and visitors
- able to organize resources and establish priorities
- able to assemble facts and information following an incident or event
- able to write in a compelling, succinct, and informative manner
- able to conduct research into the best practices and innovative strategies within the field of venue and district security
Job Qualifications
- Bachelor's Degree
- 3-5 years of experience required
- advanced knowledge and understanding of concepts, principles, methods, techniques, and equipment related to vehicle and pedestrian traffic
- project planning, development, and implementation skills and/or background
- able to foster and maintain a cooperative work environment within a complex organizational structure
- knowledge and expertise to offer technical guidance to staff, guests, and visitors
- able to organize resources and establish priorities
- able to assemble facts and information following an incident or event
- able to write in a compelling, succinct, and informative manner
- able to conduct research into the best practices and innovative strategies within the field of venue and district security
Job Duties
- Develop and implement traffic control plans for event and non-event operations
- Hire, train, and deploy both full and part-time Traffic Control team members
- Program and confirm signage throughout the District specific to traffic management is accurate depending on event configuration
- Manage pre-event traffic planning, including calls and meetings with promoters and site walk-throughs
- Establish an individualized, tailored traffic management plan and posture for each event
- Determine the level of staffing required based on anticipated attendance, day of week, time of event, competing/conflicting events, and extraneous factors
- Continuous communication with Parking management and Security management prior to, during, and following all events
- Regular and ongoing interaction with Parking and Security management to identify areas of opportunity/improvement and ensure preparedness for upcoming impactful dates/events
- Establish the deployment plan to include doors, screening, roam teams, supervisors, communications, and camera operators
- Ensure adequate staffing is scheduled well in advance of scheduled events
- Ensure any third-party contractor (if applicable) is made aware of staffing needs well in advance of the scheduled event
- Deliver the overall traffic control briefing before event(s)
- Ensure incidents are responded to and handled appropriately and that all required documentation is completed and submitted
- Ensure relevant personnel are informed as needed following a qualifying incident
- Work closely with the Event Managers On Duty, Premium Seating, and Guest Services to ensure a professional, safe, and enjoyable event
- Collaborate with peers in the industry to evaluate and stay abreast of current trends, equipment, procedures, processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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