Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Discount on retail and private events
Monthly complimentary wine tasting
Medical insurance
Prescription coverage
Dental Insurance
Vision Insurance
Telehealth access
Wellness discount
401(k) with Company Match
Health savings account
flexible savings account
long-term disability insurance
Voluntary Short-Term Disability Insurance
basic life insurance
AD&D insurance
Paid parental leave
Paid Time Off
Team member relief program
Wellness Support
mental health support
Everyday benefits program
Employee Discounts
Team member rewards
Milestone recognition
Referral bonuses
Career development opportunities
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished hospitality company dedicated to delivering the Napa Valley experience across America. By combining an elegant tasting room with a polished casual dining restaurant and scratch kitchen, Cooper's Hawk has created a unique destination that offers award-winning wines and unforgettable culinary experiences. The brand's commitment to excellence has earned its wines numerous accolades, including being the Official Wines of the Screen Actors Guild Awards. Cooper's Hawk is also proud to house the world's largest wine club membership, embodying its mission to democratize the good life and foster a community centered around food and... Show More
Job Requirements
- Must represent Cooper's Hawk values
- Must be at least 21 years of age
- Must have restaurant management or lead training experience
- Must have a passion for hospitality
- Knowledge of tasting room, front of house, and kitchen operations
- Strong communication and leadership skills
- Ability to multi-task and work in a fast-paced environment
- Basic knowledge of first aid and emergency procedures
- Ability to work flexible shifts and schedules including weekends and some holidays
- Ability to perform essential functions with reasonable accommodation
- Must be able to read, write, and understand English
- Must be able to lift and carry up to 50 lbs
- Must be able to stand for at least 10 hours per shift
- Must have the ability to work 50-60 hours per week
Job Qualifications
- Experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery & Restaurants or similar restaurant concept
- Strong passion for hospitality
- Knowledge of operations in the tasting room, front of house, and kitchen
- Excellent communication and interpersonal skills
- Proven ability to lead and develop teams
- Ability to work effectively in a fast-paced environment
- Basic knowledge of first aid and emergency handling
- Ability to work flexible shifts and schedules including weekends and holidays
- Ability to perform essential functions to company standards with reasonable accommodation
- Ability to read, write, and understand English
Job Duties
- Develop quarterly staffing plans and partner with Talent Acquisition to ensure sourcing strategies are in place
- Maintain applicant tracking systems and ensure internal job postings are visible to current Team Members
- Ensure onboarding and offboarding processes are timely, organized, and positive
- Participate in orientations and ensure training materials and uniforms are available
- Collaborate with trainers and managers to ensure training programs are executed and standards are maintained
- Conduct 30/60/90-day check-ins with new hires and communicate progress to department managers
- Track and analyze time-in-position data and identify training and development opportunities
- Ensure compliance with HR systems, certifications, and break policies
- Attend Community and manager meetings to stay aligned with team needs
- Observe new Team Members on shift and provide feedback to support success
- Partner with department managers and HR to coordinate leaves of absence and return-to-work transitions
- Share engagement and retention insights with the GM and Area Director
- Partner with managers to identify internal talent for hourly leadership roles and uphold company standards
- Follow policies, systems, and standards and ensure others are doing the same
- Conduct Stay Interviews and gather feedback to improve the Team Member experience
- Provide guidance on Paylocity functions and benefits utilization
- Ensure Team Members feel heard, supported, engaged, and celebrated
- Promote a culture of fun and recognition through celebrations, events, and milestones
- Coordinate charity events and community involvement opportunities
- Lead the creation of monthly boards with tasting notes, Chef Recommendations, and Wine Club updates
- Celebrate Team Member achievements and life events
- Interact with Guests and Team Members in the restaurant to ensure uncompromising hospitality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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