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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $110,250.00 - $183,750.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
401k plan
Paid vacation
Paid holidays
Job Description
ASML is a leading global technology company specializing in the design and manufacturing of advanced semiconductor equipment used in the production of integrated circuits. Headquartered in the Netherlands, ASML operates cutting-edge research and manufacturing facilities worldwide, including a prominent campus in San Diego, California. Renowned for its dedication to innovation, quality, and sustainability, ASML fosters a dynamic work environment that supports the growth and well-being of its employees while maintaining high standards for operational excellence and customer satisfaction.
The Soft Services Manager role at ASML’s San Diego campus is a critical leadership position responsible for overseeing a comprehensive port... Show More
The Soft Services Manager role at ASML’s San Diego campus is a critical leadership position responsible for overseeing a comprehensive port... Show More
Job Requirements
- Bachelor’s or master’s degree in facility management, hospitality, business administration, or related field
- Minimum 5 years of experience in soft services, workplace operations, hospitality, or IFM operations
- Experience managing large outsourced FM contracts and food programs
- Preferred experience with ABW and workplace change management
- Knowledge of relevant compliance standards including food safety and sanitation
- Strong vendor management and contract oversight skills
- Ability to lead cross-functional teams and manage budgets effectively
- Excellent communication, problem-solving, and stakeholder management skills
- Proficiency in data analysis and continuous improvement methodologies
Job Qualifications
- Bachelor’s or Master’s degree in Facility Management, Hospitality, Business Administration, or a related field
- 5-10+ years of experience in soft services, workplace operations, hospitality, or Integrated Facilities Management (IFM)
- Proven experience managing large outsourced facilities management contracts
- Knowledge of food service compliance and HACCP standards
- Experience with Activity-Based Working (ABW), officing, or workplace change management preferred
- Strong vendor and contract management skills
- Experience supporting multi-building corporate or high-tech campuses
- Skills in strategic planning, communication, accountability, and innovation cultivation
- Data-driven approach to service improvements
- Familiarity with event support operations, space occupancy management, and cleaning service governance
Job Duties
- Lead all soft services operations including cleaning programs, café and food services, break rooms, convenience centers, gym and fitness amenities, mailroom, landscaping, waste and recycling, mobility services, reception, hospitality, lockers, and wellness rooms
- Manage the Integrated Facilities Management (IFM) soft services contract including service delivery, compliance, KPIs, and business reviews
- Own and manage the IFM soft services OPEX budget, including forecasting and cost control
- Define, maintain, and govern Activity-Based Working (ABW) standards and officing operations, including seat allocation and utilization analytics
- Oversee café operations covering menu development, pricing, hygiene, HACCP compliance, and customer satisfaction
- Lead cleaning standards and coordinate event, meeting support, room setups, and AV/IT logistics
- Manage convenience centers and office consumables ensuring uninterrupted availability and vendor coordination
- Serve as the primary contact for workplace experience, resolve escalations, and partner with cross-functional teams to enhance employee satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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