Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Royal Caribbean Group is a world-renowned vacation-industry leader, recognized for its compelling portfolio of global brands, including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. The company is celebrated for having the most innovative fleet in the cruise industry, exclusive private destinations, and a dedicated team committed to delivering unforgettable travel experiences. With a focus on turning guests' vacations into lifelong memories, Royal Caribbean Group embraces a culture rich in adventure, innovation, and employee growth. Their commitment to excellence is reflected not only in the quality of their cruise experiences but also in their efforts to provide competitive compensation, comprehensive benefits, and career development opportunities for their employees.
The position of Manager Recruitment Events & Experience is a full-time role based onsite in Miami, Florida, within the Shipboard Recruitment team, reporting directly to the Director of Global Sourcing. This role is pivotal in enhancing the recruitment strategy by building and executing a comprehensive recruitment event framework specifically tailored for shipboard hiring. The Manager Recruitment Events & Experience is tasked with creating foundational processes, templates, standards, and planning routines that enable recruiters across the globe to offer consistent and effective candidate experiences. This is a hands-on role demanding strong execution capabilities, leadership in building new operational frameworks from the ground up, and the ability to train recruiters in event fundamentals.
This role involves coordinating global event planning activities, maintaining an overarching event calendar aligned with seasonal hiring cycles and regional priorities, and supporting recruiters with vendor sourcing in diverse markets. The manager will pilot various event formats – including mass, targeted, virtual, and school-based events – and use data-driven insights to refine the recruitment event model. Responsibilities also include evaluating vendors, coordinating RFP cycles, tracking vendor performance, and ensuring consistent event execution standards worldwide.
In addition to operational activities, the Manager Recruitment Events & Experience plays a critical role in recruiter enablement and training, developing scalable training approaches to elevate recruiter capabilities globally in event planning and execution. The role requires close collaboration with cross-functional teams such as marketing, school hiring partners, and regional recruitment teams to promote events and enhance the candidate journey. Data collection and analysis are integral components of this role, supporting continuous improvement of the recruitment event strategy based on key metrics like RSVP numbers, attendance rates, candidate conversion, and cost efficiencies.
Royal Caribbean Group champions a diverse and inclusive workforce, ensuring equal opportunity and growth without discrimination or harassment on any protected grounds. By joining this team, the successful candidate will be part of a culture that values effective communication, talent development, conflict management, planning success, and collaboration. This is an excellent opportunity for experienced professionals passionate about recruitment events and operational innovation within the dynamic and thrilling environment of the cruise vacation industry.
The position of Manager Recruitment Events & Experience is a full-time role based onsite in Miami, Florida, within the Shipboard Recruitment team, reporting directly to the Director of Global Sourcing. This role is pivotal in enhancing the recruitment strategy by building and executing a comprehensive recruitment event framework specifically tailored for shipboard hiring. The Manager Recruitment Events & Experience is tasked with creating foundational processes, templates, standards, and planning routines that enable recruiters across the globe to offer consistent and effective candidate experiences. This is a hands-on role demanding strong execution capabilities, leadership in building new operational frameworks from the ground up, and the ability to train recruiters in event fundamentals.
This role involves coordinating global event planning activities, maintaining an overarching event calendar aligned with seasonal hiring cycles and regional priorities, and supporting recruiters with vendor sourcing in diverse markets. The manager will pilot various event formats – including mass, targeted, virtual, and school-based events – and use data-driven insights to refine the recruitment event model. Responsibilities also include evaluating vendors, coordinating RFP cycles, tracking vendor performance, and ensuring consistent event execution standards worldwide.
In addition to operational activities, the Manager Recruitment Events & Experience plays a critical role in recruiter enablement and training, developing scalable training approaches to elevate recruiter capabilities globally in event planning and execution. The role requires close collaboration with cross-functional teams such as marketing, school hiring partners, and regional recruitment teams to promote events and enhance the candidate journey. Data collection and analysis are integral components of this role, supporting continuous improvement of the recruitment event strategy based on key metrics like RSVP numbers, attendance rates, candidate conversion, and cost efficiencies.
Royal Caribbean Group champions a diverse and inclusive workforce, ensuring equal opportunity and growth without discrimination or harassment on any protected grounds. By joining this team, the successful candidate will be part of a culture that values effective communication, talent development, conflict management, planning success, and collaboration. This is an excellent opportunity for experienced professionals passionate about recruitment events and operational innovation within the dynamic and thrilling environment of the cruise vacation industry.
Job Requirements
- Bachelor's degree in marketing communications business HR or related field
- 6 to 9 years of experience in event coordination recruitment events or hospitality events
- Demonstrated ability to build new operational processes or frameworks
- Experience sourcing and evaluating vendors across multiple markets
- Strong training communication and cross-functional skills
- Ability to interpret basic data and refine event practices
Job Qualifications
- Bachelor's degree in marketing communications business HR or related field
- 6 to 9 years of experience in event coordination recruitment events or hospitality events
- Demonstrated ability to build new operational processes or frameworks
- Experience sourcing and evaluating vendors across multiple markets
- Strong training communication and cross-functional skills
- Ability to interpret basic data and refine event practices
Job Duties
- Build event playbooks templates checklists and step-by-step guides for global use
- Establish standard processes for event planning execution and follow-up
- Pilot multiple event formats including mass targeted virtual and school-based events and refine based on outcomes
- Maintain and manage the global event calendar aligned to seasonality hiring cycles and regional priorities
- Recommend event types and timing based on demand and talent trends
- Coordinate with recruiters and regional teams to ensure operational readiness
- Identify and evaluate event vendors in new and existing markets including venues logistics partners virtual platforms and printing vendors
- Coordinate RFP cycles vendor comparisons and procurement workflows
- Pilot new vendors and evaluate service quality cost-effectiveness and readiness
- Track vendor deliverables performance and invoice accuracy
- Deliver enablement on templates checklists communication scripts and candidate experience basics to recruiters
- Build scalable training approaches to uplift recruiter event capability globally
- Support event logistics including vendor coordination branding materials and operational checklists
- Ensure consistent experience standards across all event types and regions
- Troubleshoot operational gaps by enhancing tools and workflows
- Partner with analytics teams to define event metrics such as RSVPs attendance apply conversion and cost
- Collect feedback from recruiters and candidates to refine event playbooks
- Iterate and enhance the event model based on insights
- Align with the Marketing Manager on event promotion and candidate journey touchpoints
- Collaborate with School Hiring Partner and regional recruitment teams
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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