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Manager, Quality Assurance - All Suites

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $100,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Employee stock purchase plan
401(k) savings plan
Paid Time Off
Paid parental leave
Paid holidays
Bereavement leave
flexible spending accounts
Health savings account
Employee assistance program
educational assistance
Adoption assistance
Backup childcare program
commuter benefit
Travel discount

Job Description

Hilton, a globally recognized leader in the hospitality industry, is renowned for its commitment to exceptional guest experiences and innovation. With a rich history spanning over a century, Hilton operates a diverse portfolio of world-class brands, offering unique and memorable stays for travelers across the globe. As the #1 World's Best Workplace, Hilton fosters a vibrant and inclusive culture that empowers its team members to grow professionally while making a significant impact in the hospitality sector. The company is dedicated to providing its employees with an array of benefits and professional development opportunities to ensure their well-being and success throughout... Show More

Job Requirements

  • Five years of management experience in hotel operations
  • Three years of experience as a General Manager, Executive Committee Member, or Director in a Full-Service Hotel
  • Valid driver’s license
  • Ability to travel up to 90% of the time

Job Qualifications

  • Five years of management experience in hotel operations
  • Three years of experience as a General Manager, Executive Committee Member, or Director in a Full-Service Hotel
  • Valid driver’s license
  • Bachelor’s degree preferred
  • Fluency in a foreign language is advantageous
  • Food safety certification is beneficial
  • Project management skills
  • Strong problem resolution and consulting capabilities

Job Duties

  • Perform routine quality assurance evaluations
  • Address inquiries and communications internally, both verbally and in writing
  • Monitor travel expenses against monthly and yearly goals
  • Participate in consistency exercises
  • Engage in cross-departmental activities to deepen operational knowledge
  • Communicate with Quality Auditors, Area Managers, Directors, Vice Presidents, Brand teams, Design and Construction, and Human Resources regarding compliance and improvement plans
  • Coordinate travel plans and hotel scheduling to meet deadlines

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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