Manager, Product Development and Management

Bethesda, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $93,400.00 - $118,400.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) plan with Company Match

Employee stock purchase plan

Life insurance

Group disability insurance

Travel Discounts

Adoption assistance

Paid parental leave

Health savings account

flexible spending accounts

Tuition Assistance

Pre-tax commuter benefits

work wellness benefits

bonus program

Job Description

Marriott International is renowned as the world’s largest hotel company with a vast portfolio encompassing more brands and hotels than any other hospitality company globally. Headquartered in Bethesda, Maryland, Marriott International is dedicated to offering unparalleled growth opportunities for its associates and fostering a workplace culture that is inclusive, diverse, and people-first. As a company, Marriott takes pride in being an equal opportunity employer, upholding non-discrimination policies based on disability, veteran status, or any other protected status under applicable laws. The company’s commitment extends beyond hospitality, reflecting in its employee benefits and a work environment designed for continuous professional and... Show More

Job Requirements

4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
3 years' experience in business, sales and marketing, management operations, or related professional area
project management skills
ability to communicate effectively with cross-functional teams
strong analytical and problem-solving skills
willingness to work in a fast-paced environment
capacity to manage multiple tasks within deadlines
proficiency with relevant technology and software tools

Job Qualifications

4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
3 years' experience in business, sales and marketing, management operations, or related professional area
project management skills
proven track record of success working in or with fast-paced, consumer focused organizations
financial analysis experience
knowledge and passion for the loyalty competitive landscape and ability to remain current with industry trends
proven ability to effectively prioritize and execute tasks in a high-pressure environment within budgets and timelines
experience in organizing presentation materials
specialized experience in loyalty program
understanding of hospitality space and needs of different tiers of brands and segments of consumers
experience or strong interest in partnering with loyalty and brand marketing through various channels including direct mail, email, web, contact centers, social media to drive new membership engagement
elevated problem-solving skills to isolate disconnects in the member journey

Job Duties

assist with overall loyalty product strategy that aligns and supports the overall loyalty program strategy
identify opportunities to grow and serve key member segments within the loyalty database
support new initiatives and adjacent businesses in other departments that rely on loyalty
develop relationships with key internal stakeholders and cross functional teams including marketing strategy and planning, group strategy, event management, sales, segments, ecommerce
communicate program results and key trends to senior management
regularly research consumer sentiment, competitive activities, and overall program performance to ensure Marriott's group products lead the market
expand loyalty participation by incorporating new brands and products into the Marriott Bonvoy portfolio
support continental loyalty initiatives requiring centralized resources across key discipline partners including ecommerce, digital, CECs, IT and operations
represent loyalty interests and provide support of enterprise initiatives impacting members including Customer Experience, Reservations, Revenue Management, Operations and Customer Experience Centers
collaborate extensively with internal and external stakeholders to deliver differentiated experiences for members

Job Location

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