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Manager - PBR St Louis

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,100.00 - $59,500.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional Development

Job Description

Located in the heart of St. Louis, this vibrant country bar has quickly become the premier destination for fans of live country music, southern rock, and authentic cowboy culture. Known for its lively atmosphere and its signature bull riding events, this establishment offers a unique nightlife experience that perfectly blends the spirit of the toughest sport on the dirt with the warm hospitality of a community gathering spot. Patrons flock here nightly to enjoy cold beer, hard drinks, and some of the best live entertainment in the region, making it a nighttime oasis for both cowboys and cowgirls seeking good times and great music.

This country bar is more than just a place to unwind; it’s a hub for creating memorable experiences through its engaging events, friendly atmosphere, and exceptional service. The management team plays a critical role in ensuring these high standards are consistently met. The Manager oversees daily operations within one or more food and beverage outlets, guaranteeing compliance with all health and safety regulations and company policies. This role is essential for maintaining the quality of service that keeps customers returning and for fostering a positive work environment for all staff members.

The Manager’s responsibilities include supervising staff, organizing work schedules, and ensuring that all employees are properly trained and equipped to perform their duties effectively. This includes enforcing policies, monitoring inventory and financial transactions, and managing expenses to maximize profitability. The role also involves handling guest relations by ensuring that every visitor feels welcomed and valued, promptly addressing any complaints, and implementing service recovery guidelines to maintain guest satisfaction.

Besides operational management, the Manager collaborates on marketing efforts by assisting in the creation and implementation of innovative programs and promotions aimed at boosting sales and increasing patronage. Monitoring business performance through guest feedback and financial data analysis allows the Manager to recommend corrective actions when necessary. Additionally, the Manager oversees the upkeep of the venue, ensuring that all equipment and facilities are clean, functional, and stocked in preparation for business activities.

This position demands strong leadership, communication, and organizational skills alongside the ability to solve problems and motivate a diverse team. Candidates must be comfortable working in a fast-paced, dynamic environment where interaction with guests, employees, and third parties is frequent and essential. The role may require working nights, weekends, and holidays, reflecting the operations of a nightlife establishment.

Overall, this Manager role at one of St. Louis’ most stunning country bars offers an exciting opportunity for professionals passionate about hospitality, management, and the vibrant culture surrounding country music and southern rock. Candidates will thrive if they bring a mix of dedication, experience, and a genuine appreciation for creating an enjoyable and safe environment for patrons and staff alike. This is a chance to be part of a beloved local venue where every night brings the chance to make a meaningful impact on both the customer experience and the business’s success.

Job Requirements

  • Communication skills are utilized a significant amount of time when interacting with others
  • demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand and the company
  • reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions
  • mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
  • problem solving, reasoning, motivating, organizational and training abilities are used often
  • alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
  • may be required to work nights, weekends, and/or holidays
  • carrying or lifting items weighing up to 75 pounds
  • moving about the outlet(s) safely and efficiently
  • handling food, objects, products and utensils
  • bending, stooping, and kneeling

Job Qualifications

  • High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting
  • hospitality management degree or some college preferred
  • must speak fluent English, other languages preferred

Job Duties

  • Ensure compliance with standards of service and operating procedures
  • adhere to federal, state and local regulations concerning health safety or other compliance requirements
  • supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
  • plan and organize work
  • communicate and enforce policies and procedures
  • recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
  • alert management of potentially serious issues
  • ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
  • ensure guests are greeted upon arrival
  • respond appropriately to guest complaints
  • establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
  • assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
  • assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
  • assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
  • initiate corrective action as needed
  • maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs
  • participate in taking inventories
  • achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
  • assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
  • ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis
  • ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
  • may coordinate special events scheduled for the venue

Job Criteria

Experience

Mid Level (3-7 years)


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