Manager of Operations - Overnight Shift

Des Plaines, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $73,058.02 - $91,322.53

Work Schedule

Night Shifts

Benefits

competitive salary package

Health Insurance

Dental Insurance

Paid Time Off

401(k) retirement plan

Employee Development Programs

Inclusive and supportive work environment

Job Description

LSG Sky Chefs is a globally recognized leader in airline catering and hospitality services, renowned for its commitment to excellence and innovation in delivering exceptional culinary and hospitality experiences. Founded with a mission to support airlines and their passengers with the highest quality food and service, LSG Sky Chefs operates across North and Latin America, earning accolades such as “Airline Caterer of the Year in North America” for consecutive years, 2023 and 2024. This impressive achievement reflects the company's dedication to maintaining superior standards and embracing a dynamic approach in the competitive catering industry. The company prides itself on its... Show More

Job Requirements

Bachelor's degree or equivalent experience
Minimum 5 years of progressively responsible experience in operations management
At least 2 years in a leadership or supervisory capacity
Strong knowledge of food safety regulations and quality standards
Proven ability to manage budgets and control costs
Excellent organizational, communication, and leadership skills
Ability to work overnight shifts and manage a dynamic team
Experience with continuous improvement methodologies such as Lean or Six Sigma
Familiarity with unionized workforce environments

Job Qualifications

5+ years of progressive experience in operations, production, logistics, or food manufacturing
2+ years in a leadership or supervisory role preferably in a high-volume, regulated industry
Experience working in airline catering, food production, or hospitality operations strongly preferred
Demonstrated success managing budgets, meeting performance targets, and driving continuous improvement
Experience working in a unionized environment is a plus

Job Duties

Strategically plan, organize, and manage departmental operations including labor hours, shift schedules, productivity, quality, and safety
Ensure on-time and accurate production of food, equipment, and catering for flights
Monitor and maintain appropriate par levels of customer inventory and customer-specific goods
Attend daily operations briefings to ensure alignment across functions and shifts
Initiate and oversee continuous improvement initiatives to optimize operational processes
Manage departmental costs within budget through effective manpower planning, scheduling, and overtime control
Ensure optimal utilization of human, technical, and material resources
Provide operational data to support the development of annual business plans and departmental budgets
Plan, implement, and control the cost budget and initiate corrective actions for any deviations
Ensure compliance with customer specifications, quality standards, and applicable regulations including FDA, HACCP, environmental, health, and safety guidelines
Investigate customer quality concerns and implement corrective and preventive actions
Support and promote company initiatives such as Global Quality Standards (GQS), HACCP, Lean Manufacturing, and employee safety programs
Ensure the department is properly organized, staffed, and directed to meet operational goals
Lead, guide, and motivate team members in accordance with the company’s Human Resources policies
Support and participate in coaching through the Global Performance System (GPS) and other development initiatives to build team capability
Foster a positive, proactive working relationship with internal teams and external customers
Champion and model LSG Sky Chefs’ core values and leadership principles within the department

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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