Manager of Operations

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $106,463.45 - $142,248.89

Benefits

Competitive salaries

401K with company match

Healthcare insurance

Vision Insurance

Dental Insurance

wellness benefits

Career Development Program

Employee assistance program

Vacation Time

Community Involvement Opportunities

Team activities

Job Description

GES is a leading global event marketing company specializing in the design, production, and management of engaging and innovative events. With decades of experience in the industry, GES is committed to delivering exceptional customer experiences through high-quality service and meticulous operational execution. The company operates on a global scale, offering a range of solutions that include freight, logistics, decorating, and event planning services to diverse markets such as trade shows, corporate events, and large-scale conferences. As a respected name in the event industry, GES combines creativity with operational expertise to ensure every event runs smoothly from start to finish.
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Job Requirements

College degree preferred
Three to seven years in an operational environment including management or supervisory functions
Experience with hiring, firing, discipline, coaching, training, and developing employees
Experience reading floor plans and construction drawings
Ability to adapt to multiple settings and shifting responsibilities
Ability to work under pressure
Ability to work nights, weekends and onsite at events
Ability to perform long hours during peak months
Willingness to work in noisy, crowded, and uncomfortable environmental conditions
Ability to work independently and in team settings
Ability to work with union and non-union employees
Integrity
Strong organizational skills

Job Qualifications

College degree preferred
Three to seven years in an operational environment including management or supervisory functions
Experience hiring, firing, disciplining, coaching, training, and developing talent
Experience reading floor plans and construction drawings
CAD and Adobe experience preferred
Strong organizational and communication skills
Lean Six Sigma or continuous improvement experience preferred
Ability to interface with supervisory roles and senior-level managers
Proficiency in basic financial and computer skills
Integrity
Team player
Adaptability and composure
Business and financial acumen
Customer service orientated
Problem solving and analysis
Decisiveness
Encourages and demonstrates collaboration
Strategic planning
Influences others without formal authority

Job Duties

Coordinate and develop all operational aspects of Show-Site operations
Understand and work in lateral work streams
Lead Accounts (Level Owner, Hall Owner, Event Owner)
Fulfill role in Show Planning process as required on assigned shows
Manage to provided Key Performance Indicators
Adhere to all Business Standard Operating Procedures
Exhibit a basic understanding of all lines of business required for production of event or show
Develop fully integrated implementation plans for assigned show portfolio to ensure planned labor and show margins are met or exceeded
Manage people and assets for all assigned show or assigned area on show to ensure direct costs are at or below plan
Ensure proper billing practices and documentation of materials, labor, and equipment for accurate invoicing
Review labor calls and staffing plans with Senior Operations Manager to align with budget and service requirements
Manage labor and productivity tracking and reporting
Ensure documentation of grievances and disciplinary actions
Manage compliance with OSHA, DOT, and Safety Requirements
Understand Management Rights and manage to Collective Bargaining Agreement
Perform other duties as assigned

Job Location

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