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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $70,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible schedule
Job Description
ASM Global is the world\'s leading venue management company, specializing in the operation of public assembly facilities including arenas, stadiums, convention centers, and theaters. With a strong commitment to delivering exceptional experiences, ASM Global manages hundreds of venues worldwide, providing services that encompass event management, security, crowd control, marketing, and customer relations. The Shrine on Airline is one of ASM Global\'s premier facilities located in Metairie, Louisiana, offering a versatile space for concerts, sporting events, conferences, and community gatherings. ASM Global is known for fostering professional growth, embracing innovation, and maintaining a dedicated team that supports both clients and patrons... Show More
Job Requirements
- Must successfully pass a criminal background check
- Bachelor\'s degree or equivalent work experience
- 1-3 years of experience with increasing levels of responsibility in the facility industry
- 1-2 years of supervisory experience preferred
- Proficiency in PC Windows-based Microsoft Office applications including Outlook, Excel, Word, and PowerPoint
- Must be accessible, attentive to details and proactive
- Ability to work nights, weekends and holidays as needed
- Must be highly motivated and self-directed
- Experience within facility coordination is desirable
Job Qualifications
- Bachelor\'s degree or equivalent work experience
- 1-3 years of experience in facility industry with increasing responsibilities
- 1-2 years of supervisory experience preferred
- Experience within facility coordination desirable
- Superior communication and organizational skills
- Highly motivated and self-directed
- Ability to work in fast-paced environment
- Accessible, detail-oriented and proactive
- Proficient in Microsoft Office applications including Outlook, Excel, Word and PowerPoint
- Ability to work nights, weekends and holidays as needed
Job Duties
- Serve as the client\'s main point of contact for all assigned facility events
- Collaborate with client regarding all event needs and requests including food and beverage, designated spaces and functions, ancillary and vendor services, affiliates/exhibitors and related billing
- Develop and distribute internal documents such as staffing, cost estimates, event work orders, information sheets and post event reports/action plans
- Develop meeting agendas for clients or vendors
- Research, review and recommend equipment, materials, and supplies for event services
- Coordinate outside service needs with contractors, decorators and vendors
- Coordinate with marketing department regarding front of house marketing and social media initiatives
- Conduct facility inspections to ensure readiness and compliance with client requirements
- Supervise all staffing for assigned events
- Assist with front-of-house arrangements such as opening house, late seating, clearing aisles
- Make immediate decisions in emergency situations in conjunction with facility representatives
- Prepare reports, correspondence and post event analyses
- Develop institutional knowledge of facility policies and procedures
- Serve as primary facilitator for external communications including website inquiries, emails, phone calls and voicemail
- Monitor and assist with social media accounts to ensure consistent and timely messaging
- Organize and maintain facility photography database
- Follow all ASM Global training, policy and procedure requirements
- Assist in preparation of departmental budget and estimated revenues
- Maintain proper image and positive public relations with clients, patrons and staff
- Manage and complete event or facility-related projects
- Perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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