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Manager of Event Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,000.00 - $70,100.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Tuition Reimbursement

Job Description

ASM Global is the world\'s leading provider of venue management services to the entertainment and event industry, specializing in managing publicly and privately owned assembly facilities. With a global footprint spanning numerous arenas, stadiums, convention centers, theaters, and other event venues, ASM Global is renowned for delivering extraordinary experiences through innovative event management and excellent customer service. The Shrine on Airline, part of ASM Global\'s extensive portfolio, is a prominent event facility located in Metairie, Louisiana, serving the New Orleans metropolitan area. Dedicated to hosting a diverse array of events ranging from concerts and sporting events to community gatherings and... Show More

Job Requirements

  • Must successfully pass a criminal background check
  • must be highly motivated, self-directed, and able to work in a fast-paced environment
  • superior communication and organizational skills
  • must be accessible, attentive to details and proactive
  • able to work nights, weekends, and holidays as needed
  • proficiency with Microsoft Office applications
  • experience within facility coordination is desirable
  • bachelor’s degree or equivalent experience
  • 1-3 years of facility industry experience
  • 1-2 years of supervisory experience preferred

Job Qualifications

  • Bachelor's degree or equivalent work experience
  • 1-3 years of experience with increasing responsibilities in the facility industry
  • 1-2 years of supervisory experience preferred
  • successful completion of criminal background check
  • superior communication and organizational skills
  • ability to work in fast-paced environment
  • proactive and attentive to detail
  • proficiency in PC Windows-based Microsoft Office applications including Outlook, Excel, Word, and PowerPoint

Job Duties

  • Serve as the client\'s main point of contact for all assigned facility events
  • collaborate with client regarding all event needs and requests including food and beverage, designated spaces and functions, ancillary and vendor services, affiliates, exhibitors, and related billing
  • develop and distribute internal documents such as staffing, cost estimates, event work orders, information sheets and post event reports
  • develop meeting agendas with clients or vendors
  • research, review, and recommend equipment, materials, and supplies required for event planning
  • coordinate outside service needs with contractors and vendors
  • coordinate with marketing department on front of house marketing and social media initiatives
  • conduct facility inspections to ensure readiness and compliance
  • supervise all staffing for assigned events
  • assist with special front-of-house arrangements
  • make immediate decisions in emergencies
  • prepare reports and correspondence related to post event discussions
  • develop institutional knowledge of facilities and ASM policies
  • serve as primary facilitator for external communications including website inquiries, emails, calls and voicemail
  • assist with social media account monitoring
  • organize and maintain facility photography database
  • assist in preparing departmental budget and estimated revenues
  • maintain proper image and generate positive public relations
  • manage and complete event or facility-related projects
  • perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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