Manager, Live Event Streaming Ops

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,500.00 - $80,800.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Life insurance
401(k)
Employee Purchase program
Tuition Assistance
Paid Time Off
Student loan program
Wellness incentives

Job Description

Samsung Electronics America is a global leader in consumer electronics, semiconductors, and telecommunications. Renowned for its relentless innovation and commitment to quality, Samsung delivers cutting-edge products and services that enrich the lives of consumers worldwide. The company's Global Services team focuses on advancing Smart TV and mobile services by developing intelligent, integrated, cross-platform solutions that provide exceptional entertainment experiences across diverse devices. Samsung TV Plus, one of the company's flagship offerings, is a pioneering Free Ad-Supported TV (FAST) and Video-On-Demand (VOD) service. Available in over 30 countries, Samsung TV Plus reaches millions of devices globally, providing access to more than 4,300 channels along with thousands of shows and movies on demand. This expansive service operates across TV and mobile platforms, serving a massive audience with free, high-quality content supported by advertisements.

The role of Manager within the Global Content Operations team focuses on producing and managing live events for Samsung TV Plus. This position serves as a vital component in delivering live content such as concerts, sports, and stunt events. The manager will be responsible for overseeing event production from initial planning, through live execution, to post-event analysis, ensuring all aspects meet Samsung's high standards for quality and branding. A significant portion of the role involves travel to various event locations to coordinate on-site activities and represent the company. The candidate must coordinate seamlessly with streaming vendors and internal teams to facilitate smooth live streaming, adhering to technical requirements and troubleshooting real-time issues. Furthermore, they will manage event creation and configuration using the platform’s Content Management System (CMS), ensuring accurate metadata, scheduling, and technical settings for flawless delivery to end devices.

Because Samsung TV Plus is expanding its live content portfolio globally, this manager-level position plays a critical role in executing the company’s vision for dynamic, engaging live events. The role demands strong problem-solving abilities, technical know-how related to content delivery networks and encoding standards, and proven experience in managing large-scale international events. Equipped with both strategic oversight and hands-on management skills, the successful candidate will ensure exceptional live streaming experiences for audiences worldwide. Due to the nature of live events, the role requires flexibility to work nights and weekends when necessary.

The compensation for this position in Los Angeles, CA ranges from $140,000 to $165,000 annually, with potential adjustments based on geographic region, skills, and experience. Samsung provides its full-time employees with comprehensive benefits including medical, dental, vision, life insurance, 401(k), employee purchase programs, tuition and student loan assistance, paid time off, wellness incentives, and more. The company also values diversity, inclusion, and equal opportunity, and is committed to reasonable accommodations for individuals with disabilities during the application process. Joining Samsung means contributing to a culture of innovation and inclusive growth, helping to create a better tomorrow through technology and entertainment.

Job Requirements

  • 5+ years of experience in event production, streaming, or similar roles
  • Proven experience in managing live streaming operations for large-scale events
  • Knowledge of content delivery networks (CDNs) and encoding standards
  • Bachelor’s Degree in Media Production, Broadcasting, Engineering and/or equivalent related work experience required
  • Excellent problem-solving skills and ability to troubleshoot technical issues in real-time
  • Experience working with global teams and managing international events
  • Proven ability to design and implement organized, efficient processes

Job Qualifications

  • 5+ years of experience in event production, streaming, or similar roles
  • Proven experience in managing live streaming operations for large-scale events
  • Knowledge of content delivery networks (CDNs) and encoding standards
  • Technical understanding of content delivery for FAST linear and VOD a plus
  • Proven ability to design and implement organized, efficient processes from complex and chaotic environments within a rapidly scaling platform
  • Excellent problem-solving skills and ability to troubleshoot technical issues in real-time
  • Experience working with global teams and managing international events
  • Bachelor’s Degree in Media Production, Broadcasting, Engineering and/or equivalent related work experience required

Job Duties

  • Plan, produce, and execute live events for Samsung TV Plus, spanning various content types such as music concerts, sports, and stunt events
  • Oversee all aspects of event production, including pre-event planning, on-site execution, and post-event analysis
  • Collaborate with internal teams and external partners to ensure seamless event delivery
  • Create, configure, and manage events on the platform's CMS to ensure smooth integration and delivery
  • Ensure all event metadata, schedules, and technical settings are accurately configured
  • Monitor CMS workflows to identify and resolve issues related to event scheduling and content delivery
  • Represent Samsung at live events, acting as the primary point of contact for stakeholders and vendors
  • Ensure Samsung's brand and technical standards are upheld during event execution
  • Build and maintain relationships with event organizers, vendors, and other key stakeholders
  • Coordinate with streaming vendors to ensure alignment on technical requirements, workflows, and deliverables
  • Troubleshoot and resolve technical issues related to live streaming during events
  • Evaluate and select new vendors to enhance the quality and reliability of live event streaming
  • Ensure compliance with technical specifications and quality standards for live event streaming
  • Monitor streaming performance in real-time and implement contingency plans to address issues
  • Provide feedback to vendors and internal teams to improve future event production

Job Criteria

Experience

Expert Level (7+ years)


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