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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,200.00 - $94,300.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Travel perks
Health Insurance
Dental Insurance
Vision Insurance
wellness programs
401(k) program
Employee assistance program
Job Description
American Airlines is the largest airline in the world, renowned for its extensive global network covering 365 destinations with over 6,800 daily flights. As a prominent leader in the aviation industry, American Airlines is committed to providing exceptional service, innovation, and a diverse and inclusive workplace for its employees. With a rich history and a progressive approach to both customer experience and employee development, American Airlines continually fosters a culture that emphasizes career growth, teamwork, and operational excellence. The company invests in its workforce by providing robust health benefits, travel perks, and wellness programs to support both personal and professional... Show More
Job Requirements
- Bachelor's or Master's degree or equivalent training/experience
- 5+ years of equivalent training/experience
- Ability to work rotating shifts, nights and weekends as necessary
- Ability to fulfill FAA criminal background checks for unescorted airport security access
- Ability to secure appropriate airport authority and/or US Customs security badges
Job Qualifications
- Bachelor's or Master's degree or equivalent training/experience
- 5+ years of equivalent training/experience
- Prior managerial experience
- Prior Flight Attendant experience
- Knowledge of Microsoft Office including Word, Excel, Outlook
- Leadership skills with ability to lead by example
- Innovative and creative problem-solving skills
- Excellent interpersonal communication skills
- Ability to build consensus with various groups
- Comfortable presenting in front of large groups and senior leadership
- Ability to handle multiple responsibilities concurrently
Job Duties
- Interpret and apply corporate policy, procedures and the APFA collective bargaining agreement
- Work closely with local APFA reps to reach interest-based decisions and provide guidance and development for Crew Managers
- Adhere to the provisions of the operating budget
- Collaborate with Customer Service, Ramp Service, Flight, and Food & Beverage departments to resolve local problems and address flight attendant concerns
- Strategize with key personnel to decrease delays, ensure on-time departures, and enhance experiences
- Direct and coordinate local base activities
- Aggregate and analyze base and department data to support attainment of inflight goals
- Assign or delegate work to Senior Crew Managers
- Give work directions, resolve problems, set deadlines
- Coordinate base activities with local departments for efficiency and economy
- Provide feedback to improve procedures and practices
- Manage hiring, promotions, discharges, and transfers
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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