Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $91,900.00 - $139,000.00
Work Schedule
Flexible
On-call
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k Match
bonus plans
Paid Time Off
Job Description
Alaska Airlines is a renowned American airline company committed to providing an exceptional travel experience while fostering a culture of safety, reliability, and customer satisfaction. Established with a vision to be an airline people love, Alaska Airlines operates a major network of passenger flights with a focus on the western United States, Alaska, Hawaii, and beyond. With a strong dedication to operational excellence and community engagement, Alaska Airlines consistently ranks among the top airlines in customer satisfaction and environmental responsibility. The company's core values and leadership principles guide every aspect of its operation, from corporate strategy to frontline service, ensuring... Show More
Job Requirements
- 5 years of experience in inflight operations, crew scheduling or related airline experience
- 2 years of leadership experience
- Bachelor's degree or additional two years of relevant training/experience in lieu of degree
- Ability to complete Alaska Airlines initial training/IOE, hold FAA flight attendant certificate, and remain qualified through recurrent training
- Must be authorized to work in the U.S.
- Must be able to obtain and keep current a U.S. Passport
- High school diploma or equivalent
- Minimum age 21
- Ability and willingness to work a variable schedule including being on call for 24 hours
- Professional, reliable, able to work under pressure
- Team spirited, congenial, self-reliant, self-motivated and assertive
- Ability to prioritize and organize in a fast-paced environment
- Excellent communication skills including verbal, written and listening
- Contract labor exposure
- Proficiency with common computer applications
Job Qualifications
- 5 years of experience in inflight operations, crew scheduling or related airline experience
- 2 years of leadership experience
- Bachelor's degree or additional two years of relevant training/experience in lieu of degree
- Ability to complete Alaska Airlines initial training/IOE, hold FAA flight attendant certificate, and remain qualified through recurrent training
- Professional, reliable, able to work well under pressure
- Ability and willingness to work a variable schedule, including being on call for 24 hours
- Team spirited, congenial, self-reliant, self-motivated and assertive
- Must have ability to prioritize and organize in a fast-paced environment
- Demonstrated ability to anticipate staff needs and maintain an upbeat, can-do attitude
- Demonstrated good judgment, professional appearance, and solid work ethic
- Excellent communication skills including verbal, written and listening
- Contract labor exposure
- Proficiency with common computer applications and ability to adapt to new applications rapidly
- Must be able to obtain and keep current a U.S. Passport
- May be required to fly as a crew member as directed
- High school diploma or equivalent
- Minimum age 21
- Must be authorized to work in the U.S.
Job Duties
- Lead team and establish priorities of building a positive and trusting relationship with flight attendants and AFA representatives
- Maintain a highly visible presence at the base by attending to and handling flight attendant concerns
- Ensure ongoing and timely communication with the flight attendant group
- Administer the labor contract
- Oversee base operations with a focus on employee relations, safety, and sick leave management, aligning base objectives with broader departmental goals
- Lead strategic planning and resource allocation including budget planning and staffing schedules
- Administer labor agreements and maintain expert-level knowledge of FAA regulations and flight attendant procedures
- Champion performance and accountability by providing leadership in disciplinary processes and performance management
- Develop people through effective performance management and ongoing feedback
- Collaborate across functions by representing inflight at daily operational leadership meetings and partnering with cross-functional teams to assess and mitigate impacts of off-schedule operations
- Participate in hiring and probation reviews, conduct IOE check rides, and serve as liaison with local station leadership
- Represent the company in community and public relations efforts while executing additional leadership duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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