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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Employee assistance program
Commuter Benefits
Job Description
THE ONE GROUP is a global leader in the vibe dining industry, known for creating extraordinary experiences through their innovative restaurants and dynamic atmospheres. As a prominent player in the hospitality sector, THE ONE GROUP operates an array of upscale dining establishments that emphasize not only exceptional food and beverage offerings but also unparalleled guest service and ambiance. The company is committed to fostering a workplace culture that supports growth, diversity, and employee well-being, making it a desirable employer for those passionate about hospitality. With a strong foothold across various major cities, THE ONE GROUP continues to expand its brand... Show More
Job Requirements
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable Avero POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P and L reports
Job Qualifications
- Proven leadership experience as a restaurant manager general manager or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable Avero POS systems
- Strong leadership communication and problem-solving skills
- Acute financial management skills with experience handling budgets and P and L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
- Monitor product quality vendor relationships and compliance with sanitation and safety regulations
- Organize and supervise staff shifts ensuring optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit hire and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation ensuring a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency ensuring positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing restaurant events and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses ensuring profitability and cost control
- Identify areas to optimize sales reduce waste and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly monthly and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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