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Manager, Global Logistics - Ocean Freight & Customs

Denver, CO, USA|Onsite, Remote

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $80,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
401(k) Plan
Paid parental leave
Paid Time Off
Employee Discounts

Job Description

Havenly Brands is a premier multi-brand home furnishings company headquartered in Denver, Colorado. Founded in 2014, this company has rapidly grown to become the number one interior design service provider in the United States. Havenly Brands brings together a portfolio of best-in-class home brands such as Havenly, Interior Define, Burrow, The Inside, St. Frank, and The Citizenry, creating a comprehensive destination for all things related to home furnishing and design. The company employs over 230 employees across more than 25 states, embracing a culture that values creativity, innovation, and a passionate commitment to making beautiful, livable, and affordable homes accessible... Show More

Job Requirements

  • Bachelor's degree in Supply Chain Logistics International Business or a related field
  • Minimum 6 years of experience in global logistics or international freight operations
  • At least 3 years in a leadership or ownership role
  • Proficiency in ocean freight operations including booking tracking and exception management
  • Knowledge of customs compliance and HTS code classification
  • Experience with vendor management and contract negotiations
  • Advanced skills in Excel Google Sheets and ERP systems preferably NetSuite
  • Strong communication and problem-solving abilities
  • Ability to work effectively in a remote-first hybrid environment

Job Qualifications

  • Bachelor's degree in Supply Chain Logistics International Business or a related field
  • 6 plus years of experience in global logistics or international freight operations with 3 plus years in a leadership or ownership role
  • Deep understanding of ocean freight operations incoterms customs processes and HTS classification
  • Strong vendor management experience skilled in holding partners accountable for service and cost performance
  • Advanced Excel Google Sheets skills experience with ERP systems NetSuite preferred and logistics tracking tools
  • Excellent communication cross-functional collaboration and problem-solving skills
  • Highly organized and analytical with a data-first mindset and a continuous improvement approach
  • Proven ability to thrive in a fast-paced remote-first work environment

Job Duties

  • Own and manage all international freight operations primarily ocean with some air as needed including booking tracking exception management and performance evaluation
  • Serve as the primary point of contact for freight forwarders ocean carriers and customs brokers ensuring seamless execution and accountability across all inbound lanes
  • Lead customs compliance strategy including accurate HTS code assignment document preparation and alignment with regulatory requirements in partnership with brokers and internal stakeholders
  • Analyze landed cost drivers duties freight accessorials and partner with Finance and Sourcing to forecast control and report impact to margins and budgets
  • Maintain and optimize a comprehensive freight and duties dashboard tracking container ETAs delivery timelines and spend trends across vendors ports and shipping lanes
  • Identify and resolve shipment delays exceptions and demurrage risks proactively leveraging data and partner relationships to maintain delivery continuity
  • Evaluate freight and customs service providers regularly for performance reliability and cost competitiveness lead RFQs and contract negotiations as needed
  • Collaborate cross-functionally with Product Development Sourcing and Planning to align logistics timelines with production and fulfillment calendars
  • Stay current on U.S. import regulations tariffs and global trade changes that could impact cost or compliance
  • Lead and contribute to strategic logistics projects such as digital tracking tools documentation automation and process improvement initiatives

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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