Manager, Global Logistics – Ocean Freight & Customs
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $80,000.00
Work Schedule
Standard Hours
Benefits
competitive compensation
Generous Paid Time Off
volunteer days off
Health Insurance
Dental Insurance
Vision Insurance
401(k) with match
Paid parental leave
Design services discount
Furniture discount
Anniversary merchandise credits
Job Description
Havenly Brands is a premier home interiors company headquartered in Denver, Colorado, since its inception in 2014. Over the years, it has expanded to become the number one interior design service provider in the United States. The company prides itself on the belief that a home is more than just a living space—it is a place of personal expression, comfort, and inspiration. With a mission to make beautiful, distinctive, and livable home environments accessible and affordable, Havenly Brands combines innovative designer services with best-in-class home furnishings brands. The company owns and operates notable brands such as Havenly, Interior Define, Burrow,... Show More
Job Requirements
- Bachelor's degree in Supply Chain, Logistics, International Business, or related field
- Six or more years of experience in global logistics or international freight operations with at least three years in leadership or ownership role
- Proficient understanding of ocean freight operations, incoterms, customs processes, and HTS classification
- Experience in vendor management and accountability
- Advanced skills in Excel and Google Sheets
- Experience with ERP systems such as NetSuite preferred
- Excellent communication, collaboration, and problem-solving skills
- Ability to work in a fast-paced, remote-first environment
- Authorized to work in the United States
- Willingness to work hybrid at least four days a week in Denver office
Job Qualifications
- Bachelor's degree in Supply Chain, Logistics, International Business, or a related field
- Six or more years of experience in global logistics or international freight operations with at least three years in a leadership or ownership role
- Deep understanding of ocean freight operations, incoterms, customs processes, and HTS classification
- Strong vendor management and accountability skills
- Advanced Excel and Google Sheets skills
- Experience with ERP systems, preferably NetSuite
- Excellent communication and cross-functional collaboration abilities
- Strong analytical and problem-solving skills
- Proven ability to excel in a fast-paced, remote-first work environment
Job Duties
- Own and manage all international freight operations primarily ocean, with some air as needed including booking, tracking, exception management, and performance evaluation
- Serve as primary point of contact for freight forwarders, ocean carriers, and customs brokers ensuring seamless execution and accountability
- Lead customs compliance strategy including accurate HTS code assignment, document preparation, and alignment with regulatory requirements
- Analyze landed cost drivers such as duties, freight, and accessorials and partner with Finance and Sourcing to forecast, control, and report impact to margins and budgets
- Maintain and optimize a comprehensive freight and duties dashboard tracking container ETAs, delivery timelines, and spend trends
- Identify and resolve shipment delays, exceptions, and demurrage risks proactively leveraging data and partner relationships
- Evaluate freight and customs service providers regularly for performance, reliability, and cost competitiveness and lead RFQs and contract negotiations as needed
- Collaborate cross-functionally with Product Development, Sourcing, and Planning to align logistics timelines with production and fulfillment calendars
- Stay current on U.S. import regulations, tariffs, and global trade changes impacting cost or compliance
- Lead and contribute to strategic logistics projects such as digital tracking tools, documentation automation, and process improvement initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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