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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Universal Destinations & Experiences is a leading global entertainment company known for delivering immersive and thrilling experiences through its theme parks, entertainment venues, and attractions based on popular franchises. One of its standout offerings is Universal Horror Unleashed, a multi-unit food and beverage operation that caters to guests seeking unique dining experiences in the heart of its themed environments. Universal Destinations & Experiences operates with a commitment to excellence, guest satisfaction, safety, and compliance with all applicable laws and regulations. The company prides itself on creating memorable moments for visitors through high-quality food and beverage services aligned with the brand's... Show More
Job Requirements
- Must be able to work a flexible and varying schedule based on business demands
- Proficient in point-of-sale, purchasing and inventory systems
- Demonstrated experience coaching, mentoring and developing staff and ability to monitor performance and hold team accountable
- Knowledge of Southern Nevada Health regulations and proper food handling certifications
- Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions
- Consistent attendance is a job requirement
Job Qualifications
- Associate's degree preferred
- Five plus years of food and beverage management experience or equivalent combination of education and experience
- Professional Food Managers certification
- Nevada state certifications
- Proficient in point-of-sale, purchasing, and inventory systems
- Demonstrated experience coaching, mentoring, and developing staff
- Knowledge of Southern Nevada Health regulations and food handling certifications
- Ability to monitor performance and hold team accountable
- Flexible and able to work varying schedules
- Consistent attendance
Job Duties
- Manage leadership team and venue labor budget to ensure consistent day-to-day operations
- Track venue labor hours and costs to optimize against forecasts
- Communicate business forecast changes to management
- Ensure service, production, quality, and controls compliance in the venue
- Follow Food & Beverage department policies and procedures
- Oversee sales and operating transactions in compliance with procedures
- Lead execution of special events including menu planning and staffing
- Hire, coach, train, and develop team members and exempt direct reports
- Verify completion of all required forms and paperwork
- Set direction for Assistant Managers and front-line team members to ensure consistent guest experience
- Act as opening or closing manager on duty when required
- Plan and prepare team members, facilities, and materials for daily operations
- Maintain strict compliance with Department of Health and Beverage Laws
- Ensure adequate supply stock and maintain venue inventory
- Support optimization of food, beverage, and non-labor costs
- Verify cost tracking aligns with business plans
- Ensure proper staffing and management levels for multi-outlet operation
- Coordinate scheduling with Entertainment management
- Conduct meetings to review health regulations, service changes, and communication
- Participate in Environmental, Health & Safety responsibilities
- Perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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