full logo background image

You're Viewing 1 Of 95,000+ Jobs On OysterLink

check

New hospitality jobs added daily. Browse by role, pay, or location.

Manager, Fan Experience & Marketing

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development

Job Description

The Memphis Redbirds are the Triple-A affiliate of the St. Louis Cardinals, offering top-tier baseball entertainment and unforgettable fan experiences at AutoZone Park. As a central figure in Memphis sports, the Redbirds have earned multiple championships and have a strong community-oriented identity that resonates with fans throughout the region. The team is a proud member club of Diamond Baseball Holdings (DBH), an organization formed in 2021 to promote and enhance Minor League Baseball through best practices, professional management, innovation, and investment. DBH’s support strengthens the Memphis Redbirds’ ability to deliver quality baseball and community engagement year after year.

The... Show More

Job Requirements

  • 2+ years of marketing or operations experience, preferably in sports or entertainment
  • strong organizational and time management skills with the ability to multitask
  • familiarity with game scripting and run-of-show timing
  • creative thinker with strong writing and communication skills
  • ability to lead a team and work collectively to enhance the overall fan experience
  • works well in fast-paced/live event, high-pressure situations
  • ability to work a flexible schedule, including nights, weekends, and holidays
  • experience with Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro) preferred
  • experience with ShoFlo and/or other game planning software preferred
  • experience with technical aspects of gamedays (camera operation, video board, music, etc.) preferred
  • bachelor’s degree in Marketing, Sports Management, or related field preferred
  • general understanding of the game of baseball

Job Qualifications

  • Bachelor’s degree in Marketing, Sports Management, or related field preferred
  • 2+ years of marketing or operations experience, preferably in sports or entertainment
  • strong organizational and time management skills with the ability to multitask
  • familiarity with game scripting and run-of-show timing
  • creative thinker with strong writing and communication skills
  • ability to lead a team and work collectively to enhance the overall fan experience
  • works well in fast-paced/live event, high-pressure situations
  • experience with Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro) preferred
  • experience with ShoFlo and/or other game planning software preferred
  • experience with technical aspects of gamedays (camera operation, video board, music, etc.) preferred
  • general understanding of the game of baseball

Job Duties

  • Assist in developing and implementing the team’s marketing plan with an emphasis on fan experience and fun
  • assist in developing and executing each gameday’s run-of-show
  • create an exciting gameday atmosphere that drives fans to return throughout the season
  • lead and collaborate with our promotional team on the ground at AutoZone Park during gamedays
  • work with local partners to coordinate fan experience initiatives and grassroots efforts to build awareness and drive sales
  • promote an entertaining environment through fan experiences that create memories that last a lifetime
  • contribute to the creation and execution of gameday collateral including music, video boards, fan experiences and in-game promotions
  • collaborate with the creative team on design, video, and in-game presentation elements to maintain a consistent look and feel
  • assist with promotional schedule planning, ordering, and distribution of items
  • assist in the hiring and training process of seasonal gameday operations roles
  • assist in identifying marketing trends, fan engagement opportunities, and emerging technologies to enhance marketing strategies
  • support marketing efforts for ticket sales, partnerships, retail, and special events
  • track and report on in-game activations performance and fan engagement metrics
  • represent the organization in a professional and positive manner at all times
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

More Jobs Like This: