Manager, Event Services - Texas Health Mansfield Stadium

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,300.00 - $67,200.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Career development opportunities
Employee Discounts
Retirement Plan

Job Description

This opportunity is with REV Entertainment, a dynamic and reputable company known for its dedication to creating memorable customer experiences through outstanding event management and entertainment services. REV Entertainment specializes in hosting a wide array of events, including sports events, concerts, and special gatherings at venues such as the Texas Health Mansfield Stadium. The company prides itself on maintaining a passionate, customer-focused culture where employees truly believe in what they do and actively strive to deliver excellence in every aspect of their work. As a leader in the event management industry, REV Entertainment invests in fostering a collaborative working environment where creativity and professionalism thrive, making it an exciting place for individuals who are driven and enthusiastic about event coordination and hospitality.

The role being offered is that of an Event Coordinator, a crucial position that requires a proactive professional capable of overseeing every detail related to event planning, execution, and follow-up. This full-time position demands a high level of organization, communication, and leadership skills to ensure that every event runs smoothly and meets both client and organizational expectations. The Event Coordinator is responsible for comprehensive event management tasks that include pre-event communications, onsite event supervision, scheduling staff and equipment, and liaising with clients and other departments. Working at REV Entertainment means engaging in a fast-paced, client-centered environment where detail-oriented event preparation and execution are paramount.

The Event Coordinator at REV Entertainment is entrusted with several key responsibilities beyond basic event coordination. They must maintain up-to-date event calendars, manage event files and documentation, and implement standard operating procedures to streamline operations across departments. Collaborating with security and staffing agencies to oversee event safety and compliance is also a significant aspect of this role. The coordinator plays an integral role in building strong client relationships, working closely with the sales department to stimulate new business opportunities and conducting facility tours for prospective clients.

Success in this position requires the ability to juggle multiple projects, prioritize tasks efficiently, and meet deadlines even under stringent time constraints. The role involves flexible working hours, including nights, weekends, and holidays, particularly during major events, emphasizing the need for adaptability and stamina. Candidates will also benefit from proficiency in event booking software and other specialized tools that facilitate event diagramming and management.

REV Entertainment supports its employees by creating an engaging and supportive atmosphere that encourages collaboration and personal growth. Employees enjoy being part of a team where their contributions are valued and where their passion for event management can flourish. With a clear commitment to customer service excellence and operational precision, working at REV Entertainment offers a fulfilling career path for those passionate about hospitality and event coordination who want to grow and succeed in an exciting entertainment sector.

Job Requirements

  • Bachelor's degree in hospitality, event management, communications, business or related field
  • minimum 2 years of event management experience
  • proficiency in Microsoft Office
  • ability to supervise staff
  • knowledge of event management software
  • strong organizational and communication skills
  • ability to prioritize and work under pressure
  • flexibility to work nights, weekends and holidays
  • effective interpersonal skills

Job Qualifications

  • Bachelor's degree from four-year college or university in hospitality, event management, communications, business or similar major
  • minimum 2 years of event management experience or equivalent combination of education and experience
  • proficiency in Microsoft Office
  • CAD experience preferred
  • ability to effectively supervise staff
  • proficiency in event booking, venue ops, social tables and/or other departmental event management software
  • skilled in the understanding, implementation, and creation of SOPs for event planning, execution, reconciliation, and reporting
  • demonstrated organizational, planning and problem-solving skills
  • demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, live production and communications staff, and vendors
  • ability to prioritize multiple projects and meet deadlines
  • work effectively under pressure and/or stringent schedules
  • ability to work with minimal supervision and to interact with all levels of staff and clients

Job Duties

  • Pre-event and onsite communication
  • establish staff schedules, task assignments as well as equipment allocation to ensure conformance with departmental objectives and goals
  • work closely with departments and clients groups to define event goals, objectives and specific implementation plans
  • maintain a calendar of events and database to anticipate long-term planning and effective event management
  • serves as a liaison and client representative to provide planning, implementation, and delivery of all assigned events at Texas Health Mansfield Stadium or other REV Entertainment projects
  • coordinates event schedules with contracted security/staffing companies, provides guidance, and supervision during events and follows up after all events to ensure proper billing
  • creates and maintains event files
  • creates and distributes event memos for all events
  • creates and implements standard operating procedures for event coordination and communications with other departments
  • reviews and reports financial reports relating to event expenses, payments, and general ledger allocations
  • reviews event plans to ensure adherence to organization safety and brand policies and procedures
  • sets expectations for guest services, building security, emergency preparation and crowd control procedures for events
  • monitors compliance and responds to concerns as needed
  • collaborates with Director to manage event booking and diagramming software including
  • renewals, updates to diagramming templates, staff training, and industry best practices
  • builds strong client relationships and updates guest history in order to meet their needs and encourage repeat business
  • works with the REV Entertainment Sales Department to generate new business revenue
  • conducts facility tours for prospective clients
  • provides general event support for public ticketed events, as needed
  • as scheduled, works flexible/varied hours, including nights, weekends and holidays

Job Criteria

Experience

Mid Level (3-7 years)


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