Manager, Event Services - Texas Health Mansfield Stadium

Mansfield, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

flexible schedule

Job Description

REV Entertainment is a dynamic company known for its passionate commitment to delivering exceptional event management experiences. As a prominent player in the entertainment and event services industry, REV Entertainment focuses on creating memorable occasions through meticulous planning and outstanding customer service. The company fosters an environment where employees genuinely believe in the work they do, fueling a culture of enthusiasm, dedication, and innovation. This approach not only enhances client satisfaction but also strengthens internal collaboration and professional growth. With projects like managing events at Texas Health Mansfield Stadium, REV Entertainment holds a reputation for excellence in event coordination and execution. The company emphasizes teamwork and a customer-centric approach while leveraging advanced event booking and venue operation technologies to streamline planning processes and ensure flawless event delivery.

This role centers around the coordination and successful management of events, acting as a vital link between clients, staff, and various departments to ensure every event meets its intended goals. As an Event Coordinator at REV Entertainment, you will handle the complete life cycle of event management, from pre-event communication and scheduling to onsite supervision and post-event reconciliation. You will work closely with clients to identify objectives and develop tailored event implementation plans while maintaining detailed records and financial oversight for events. A key aspect of this role includes supervising staff and contracting security or staffing personnel, ensuring adherence to safety protocols and organizational policies. The role requires excellent organizational, communication, and problem-solving skills to handle multiple projects under pressure and meet stringent deadlines. Flexibility is essential, as you will occasionally work varied hours, including nights, weekends, and holidays. Additionally, this position demands proficiency with various event management software tools and an ability to create and implement standard operating procedures, contributing to a well-oiled event coordination operation. This position offers an exciting opportunity for individuals eager to join a vibrant team dedicated to excellence in event planning and delivery.

Job Requirements

Bachelor’s degree or equivalent experience
Minimum 2 years of event management experience
Proficiency in Microsoft Office
Ability to supervise staff
Experience with event management software
Strong organizational skills
Excellent verbal and written communication skills
Ability to prioritize and multitask
Willingness to work flexible hours, including nights, weekends and holidays

Job Qualifications

Bachelor’s degree from a four-year college or university in hospitality, event management, communications, business or similar major
Minimum 2 years of event management experience or equivalent combination of education and experience
Proficiency in Microsoft Office
CAD experience preferred
Ability to effectively supervise staff
Proficiency in event booking, venue ops, social tables and/or other departmental event management software
Skilled in the understanding, implementation, and creation of SOPs for event planning, execution, reconciliation, and reporting
Demonstrated organizational, planning and problem-solving skills
Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, live production and communications staff, and vendors
Ability to prioritize multiple projects and meet deadlines
work effectively under pressure and/or stringent schedules
Ability to work with minimal supervision and to interact with all levels of staff and clients

Job Duties

Pre-event and onsite communication
Establish staff schedules, task assignments as well as equipment allocation to ensure conformance with departmental objectives and goals
Work closely with departments and clients groups to define event goals, objectives and specific implementation plans
Maintain a calendar of events and database to anticipate long-term planning and effective event management
Serves as a liaison and client representative to provide planning, implementation, and delivery of all assigned events at Texas Health Mansfield Stadium or other REV Entertainment projects
Coordinates event schedules with contracted security/staffing companies, provides guidance, and supervision during events and follows up after all events to ensure proper billing
Creates and maintains event files
creates and distributes Event Memos for all events
Creates and implements standard operating procedures for event coordination and communications with other departments
Reviews and reports financial reports relating to event expenses, payments, and general ledger allocations
Reviews event plans to ensure adherence to organization safety and brand policies and procedures
Sets expectations for guest services, building security, emergency preparation and crowd control procedures for events
monitors compliance and responds to concerns as needed
Collaborates with Director to manage event booking and diagramming software including
renewals, updates to diagramming templates, staff training, and industry best practices
Builds strong client relationships and updates guest history in order to meet their needs and encourage repeat business
works with the REV Entertainment Sales Department to generate new business revenue
Conducts facility tours for prospective clients
Provides general event support for public ticketed events, as needed
Works flexible/varied hours, including nights, weekends and holidays as scheduled