Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $79,400.00 - $119,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision care
flexible spending accounts
401(k) Plan
basic life insurance
supplemental life insurance
Paid vacation
Paid holidays
Employee purchase discounts
Personal and family counseling
wellness programs
Job Description
Ready Logistics is a premier national leader in the auto transportation industry, specializing in providing full-service and self-managed transportation solutions tailored for dealers, wholesale online auctions, physical auctions, institutional shippers, and consumers. With a robust carrier network exceeding 35,000 trucks and a client base of over 20,000 satisfied customers across multiple markets, Ready Logistics bridges the gap between shippers and carriers through its innovative self-managed auto transportation platform called Central Dispatch. This platform seamlessly integrates in-lane and online vehicle purchase data from top wholesale marketplaces, enhancing operational efficiency and transparency. Headquartered in Phoenix, Arizona, Ready Logistics proudly operates as a... Show More
Job Requirements
- Bachelor's degree or equivalent combination of education and experience
- minimum 6 years experience in related field or equivalent
- at least 1 year management or leadership experience
- authorization to work in the United States without sponsorship
- strong communication and interpersonal skills
- proficiency in Microsoft Office
- knowledge of DOT regulations
- ability to make decisions and solve problems
- experience working under pressure and handling complex operations
- commitment to customer service excellence
Job Qualifications
- Bachelor's degree in a related discipline or equivalent experience
- minimum 6 years experience in a related field or a combination of education and experience such as a master's degree with 4 years experience, Ph.D. with 1 year experience, or 10 years experience
- at least 1 year of experience in a management or lead role
- previous auto transportation or logistics experience preferred
- proficiency in Microsoft Outlook, Word, and Excel
- strong analytical, communication, and interpersonal skills
- proven decision-making ability
- excellent customer service skills
- strong problem solving and innovative thinking skills
- ability to maintain patience and professionalism in high-pressure situations
- comprehensive knowledge of DOT regulations relevant to daily operations
Job Duties
- Provide daily guidance and assistance to Dispatch Supervisors and teams
- help develop the strategic direction for the dispatch department including continuous improvement and lane strategy development
- manage time sheets and time off requests
- provide updates and insights on the overall state of dispatch to superiors
- monitor key accounts to manage service level agreement expectations
- assist in hiring skilled dispatchers and lead a high-performing team
- work closely with Carrier Performance teams to ensure alignment with KPIs, SLAs, and company goals
- make corrective action and disciplinary decisions up to written warning level
- develop and monitor KPIs for the Dispatch team
- align departmental priorities with the broader organization's vision, values, and strategies
- adapt plans and priorities to address resource and operational changes
- engage with senior leaders to support goal and objective development
- identify and solve process, technical, and operational problems
- communicate broader organizational objectives and the team's impact
- modify working methods collaboratively to resolve strategic issues
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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