Manager - Conference Services

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $51,599.95 - $61,886.72

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Life insurance

Career Development

Job Description

Wynn Las Vegas is a world-renowned luxury resort and casino located in the heart of Las Vegas, Nevada. Recognized for its commitment to excellence, Wynn Las Vegas offers exceptional accommodations, dining experiences, entertainment, and meeting spaces. The company prides itself on delivering unparalleled guest service and creating memorable experiences for visitors from around the globe. As a division of Wynn Resorts, Wynn Las Vegas maintains the highest standards in hospitality and event management, with a focus on innovation, luxury, and customer satisfaction.

This full-time position, based in Las Vegas, NV, offers the opportunity to work within the Sales and Conven... Show More

Job Requirements

Education in hotel management, marketing or business administration preferred
1-2 years experience as convention services coordinator at major hotel
Knowledge of Delphi, Opera and Passkey preferred
Strong problem solving skills
Good communication skills
Ability to multi-task and meet strict deadlines
Ability to work with internal and external clients

Job Qualifications

Degree in hotel management, marketing or business administration preferred
1-2 years experience as convention services coordinator at major hotel convention
Experience with Delphi, Opera and Passkey preferred
Strong communication and problem solving skills
Ability to manage group events effectively
Ability to interact professionally with clients and hotel departments

Job Duties

Act as primary group contact and event facilitator for program planners after contract signing with focus on groups up to 500 on peak
Act as primary source of information regarding event for hotel operations
Review hotel facilities and services with client
Manage group billing process including setup, deposit collection, charge review, and balance settlement
Work with Hotel Credit Department to collect credit applications, estimate charges, and collect deposits
Monitor group room block progress, add or cut rooms as needed
Manage group reservation cutoff and communicate deadlines
Organize initial reservations and communicate group changes through departure
Plan and coordinate pre-planning visits
Create and distribute Meeting Event Orders for group requirements
Order technical requirements for meeting space
Coordinate with hotel partners for internet, telecommunications, shipping, and security
Facilitate vendor safety and security protocols onsite
Work with Meeting Concierge to facilitate onsite group requests and changes
Coordinate group arrivals, departures, room drops, VIP pre-keys, restaurant and show reservations
Communicate large group movements to hotel operations
Create and distribute Group Resume to department heads
Oversee VIP experience including meet and greet, room advancement, and reservations
Build and maintain client relationships year-round
Perform other duties as requested by Director and Executive Director of Convention Services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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