Sports & Social

Manager - Blue Moon TapHouse

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,500.00 - $61,400.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Paid holidays

Job Description

Blue Moon TapHouse is a vibrant, dynamic restaurant located in the heart of downtown Norfolk, Virginia, offering a unique blend of culinary craftsmanship and a passion for beer. Nestled along the picturesque Elizabeth River waterfront, this expansive 22,550 square foot venue connects Waterside Drive to the waterfront and serves as a cultural hub for locals and visitors alike. Known for its open kitchen concept, Blue Moon TapHouse marries the art of cooking with the craft of beer brewing, providing an immersive dining experience that delights all senses. The venue features live music and showcases authentic art by local artists, captivating... Show More

Job Requirements

  • High school diploma or equivalent
  • at least 1-2 years restaurant management experience
  • hospitality management degree or some college preferred
  • must speak fluent English
  • communication skills for interacting with guests, employees and third parties
  • reading and writing abilities for completing paperwork and reports
  • mathematical skills including budgeting and profit/loss concepts
  • problem solving, reasoning, motivating, organizational and training abilities
  • alcohol awareness certification and/or food service permit or valid health/food handler card
  • ability to work nights, weekends, and/or holidays
  • ability to lift items up to 75 pounds
  • ability to move safely throughout the outlet(s)
  • ability to handle food, objects, products and utensils
  • ability to bend, stoop and kneel

Job Qualifications

  • High school diploma or equivalent
  • at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting
  • hospitality management degree or some college preferred
  • must speak fluent English
  • other languages preferred

Job Duties

  • Ensure compliance with standards of service and operating procedures
  • adhere to federal, state and local regulations concerning health safety or other compliance requirements
  • supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
  • plan and organize work
  • communicate and enforce policies and procedures
  • recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
  • alert management of potentially serious issues
  • ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
  • ensure guests are greeted upon arrival
  • respond appropriately to guest complaints
  • establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
  • assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
  • assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
  • assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
  • initiate corrective action as needed
  • maintain procedures to ensure the security and proper storage of restaurant inventory and equipment, ensure the security of monies, credit and financial transactions, replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and to minimize waste and control costs
  • participate in taking inventories
  • achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
  • assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
  • ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis
  • ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
  • may coordinate special events scheduled for the venue

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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