Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,500.00 - $61,400.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional Development
Job Description
Blue Moon TapHouse is a distinctive establishment located in the heart of downtown Norfolk, Virginia. It is renowned for its creative and artisanal approach to dining, uniquely blending the art of cooking with craft beer in a spacious and vibrant setting. Spanning 22,550 square feet, the TapHouse forms an inviting corridor that links Waterside Drive to the picturesque Elizabeth River waterfront, creating a picturesque backdrop for guests. This restaurant and tavern pays homage to local culture by showcasing live music and authentic art created by regional artists, enriching the overall experience for visitors and locals alike. Blue Moon TapHouse stands... Show More
Job Requirements
- High school diploma or equivalent
- at least 1-2 years restaurant management experience in a full service restaurant or nightclub or similar setting
- Hospitality management degree or college coursework preferred
- Must speak fluent English
- Strong communication skills
- Ability to read and write effectively
- Basic math skills including budgeting and profit/loss concepts
- Problem solving and organizational skills
- Alcohol awareness certification or food service permit or valid health/food handler card as required by local or state government agency
- Ability to work nights, weekends, and holidays
- Ability to lift up to 75 pounds
- Ability to move safely and efficiently within the outlet(s)
- Ability to handle food, objects, products and utensils
- Ability to bend, stoop and kneel
Job Qualifications
- High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting
- Hospitality management degree or some college preferred
- Must speak fluent English, other languages preferred
Job Duties
- Ensure compliance with standards of service and operating procedures
- Adhere to federal, state and local regulations concerning health safety or other compliance requirements
- Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
- Plan and organize work
- Communicate and enforce policies and procedures
- Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
- Alert management of potentially serious issues
- Ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
- Ensure guests are greeted upon arrival
- respond appropriately to guest complaints
- establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
- Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
- Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
- Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
- initiate corrective action as needed
- Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs
- Participate in taking inventories
- Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
- assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
- Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis
- Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
- May coordinate special events scheduled for the venue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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