Manager - Blue Moon TapHouse

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $43,500.00 - $61,400.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and development programs

flexible scheduling

Retirement plan options

Job Description

Blue Moon TapHouse is a vibrant and innovative restaurant located in the heart of downtown Norfolk, Virginia. Nestled along Waterside Drive and overlooking the Elizabeth River waterfront, this establishment spans an impressive 22,550 square feet, combining an expansive open kitchen with an inviting tavern atmosphere. Blue Moon TapHouse was born from the creative inspiration of blending craftsmanship in culinary arts and beer brewing, providing guests with an unmatched dining experience. The menu thoughtfully marries the art of cooking with the art of beer, offering curated selections paired to perfection. The venue itself features live music events and showcases authentic art... Show More

Job Requirements

Ability to communicate effectively with guests, employees, and third parties
ability to read and write for completing paperwork and management reports
ability to perform basic math, budgeting, profit/loss concepts, percentages, and variances
problem solving, reasoning, motivating, organizational and training skills
alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
availability to work nights, weekends, and/or holidays
ability to carry or lift items weighing up to 75 pounds
ability to move about the outlet(s) safely and efficiently
ability to handle food, objects, products and utensils
ability to bend, stoop, and kneel

Job Qualifications

High school diploma or equivalent
at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting
hospitality management degree or some college preferred
must speak fluent English
other languages preferred

Job Duties

Ensure compliance with standards of service and operating procedures
adhere to federal, state and local regulations concerning health safety or other compliance requirements
supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
plan and organize work
communicate and enforce policies and procedures
recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
alert management of potentially serious issues
ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
ensure guests are greeted upon arrival
respond appropriately to guest complaints
establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
initiate corrective action as needed
maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs
participate in taking inventories
achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis
ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
may coordinate special events scheduled for the venue

Job Location

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