Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,500.00 - $65,700.00
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Work Schedule

Flexible
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Benefits

parking
Associate meals
Travel Discounts
Rental car discounts
Attraction tickets discounts
Car and computer discounts
Associate recognition events

Job Description

The Westin Nashville is a premier hotel located in the vibrant heart of downtown Nashville. Known for its elevated hospitality, dynamic event spaces, and exceptional service, The Westin Nashville provides an exquisite environment for a variety of events ranging from elegant galas and corporate conferences to unforgettable celebrations. As part of the Marriott International family, this establishment is committed to excellence, innovation, and creating memorable guest experiences. With its prime location and state-of-the-art facilities, The Westin Nashville attracts a diverse clientele looking for top-tier service and impeccable event management. The hotel prides itself on fostering a work culture that values career development, inclusivity, and employee well-being, making it a sought-after place for hospitality professionals to grow and thrive.

The Banquet Manager at The Westin Nashville is a pivotal role responsible for ensuring the success of all banquet events by maintaining profitable operations and upholding high-quality service standards. Reporting directly to the Director of Banquets, this leadership position oversees all aspects of the daily banquet operations to guarantee seamless execution and exceptional guest satisfaction. The role demands a highly organized, versatile individual with strong multitasking abilities who thrives in a fast-paced, high-volume environment. The Banquet Manager drives revenue growth by promoting business, managing budgets, and consistently meeting productivity goals while maintaining top-notch service quality. In addition, this leader plays a critical role in hiring, training, supervising, and inspiring the banquet team to deliver outstanding service and maximize guest experiences. The manager also collaborates closely with Culinary, Catering, and Food & Beverage leadership to coordinate event details and deliver flawless service.

Core responsibilities extend to maintaining financial oversight including payroll, productivity, reporting, and inventory control. The Banquet Manager ensures compliance with all health, safety, and liquor laws and serves as a visible presence during events to promptly address guest concerns. Furthermore, the role supports overall Food & Beverage operations and undertakes additional duties as assigned by the Director of Banquets. This position offers a unique opportunity to work in one of Nashville's most prestigious hotels, contributing to a culture where associates are empowered to move up and pursue career growth within the hospitality industry. Employees benefit from a supportive environment with various perks such as free parking for full-time associates, free associate meals, extensive travel discounts, and participation in numerous recognition events and celebrations throughout the year. The Westin Nashville is also committed to diversity, equity, inclusion, and sustainable practices, ensuring every employee is part of an organization that values social and environmental responsibility. This Banquet Manager position is an exempt role that requires dedication, strong leadership skills, and a passion for delivering excellence in hospitality.

Job Requirements

  • Previous restaurant or banquet management experience required
  • Strong leadership and communication skills
  • Ability to manage payroll and scheduling
  • Knowledge of liquor laws and health regulations
  • Strong organizational and multitasking abilities
  • Professional appearance and demeanor
  • Ability to stand, walk, or sit for extended periods
  • Reliable transportation and consistent attendance

Job Qualifications

  • Previous restaurant or banquet management experience required
  • Strong leadership and communication skills
  • Ability to manage payroll and scheduling
  • Knowledge of liquor laws and health regulations
  • Strong organizational and multitasking abilities
  • Professional appearance and demeanor
  • Ability to stand, walk, or sit for extended periods
  • Reliable transportation and consistent attendance

Job Duties

  • Drive revenue growth and share ideas to promote business
  • Maintain revenue and payroll budgets
  • Meet productivity goals while keeping service quality consistently high
  • Hire, train, supervise, and inspire banquet team members
  • Create schedules and monitor payroll and tip distribution
  • Maximize guest satisfaction while delivering strong financial performance
  • Lead and oversee all banquet operations to ensure seamless execution, exceptional service, and adherence to brand standards
  • Direct, develop, and inspire banquet team members through hiring, training, scheduling, and performance management
  • Partner with Culinary, Catering, and Food & Beverage leadership to coordinate all event details and deliver flawless guest experiences
  • Maintain strong financial oversight, including payroll, productivity, reporting, and inventory controls, to achieve budgeted goals
  • Ensure compliance with all health, safety, liquor laws, SOPs, and company policies
  • Serve as an active, visible presence during events, promptly resolving guest concerns and upholding service excellence
  • Support overall Food & Beverage operations and perform additional duties as assigned by the Director of Banquets

Job Criteria

Experience

Mid Level (3-7 years)


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