Manager, Asset Protection & Safety Supply Chain
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,900.00 - $70,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Travel reimbursement
Employee assistance program
Job Description
Goodwill of the San Francisco Bay (GSFB) is a well-established nonprofit organization dedicated to enhancing the quality of life for individuals and communities through the power of work. GSFB aims to transform lives by providing job training, employment placement services, and support programs for people with barriers to employment. The organization operates various retail and donation centers, as well as other facilities that contribute to its mission of empowering people and strengthening communities. As part of a larger network of Goodwill organizations, GSFB upholds high standards for operational excellence and community impact, emphasizing sustainability, inclusiveness, and social responsibility.
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Job Requirements
- Associate's or Bachelor's degree in a related field preferred
- At least five years experience in retail security/loss prevention preferred
- Proficiency with Microsoft Office applications
- Strong knowledge of asset protection and safety technology systems
- Ability to communicate effectively in English
- Valid state-issued driver's license and clean motor vehicle record
- Ability to pass background check and drug screening
- Capacity to prioritize tasks and make decisions under pressure
- Familiarity with relevant regulatory requirements such as PCI-DCC and HIPPA
- Ability to work independently and as part of a team
- Capacity to manage multiple priorities
- Ability to influence others who are not direct reports
- Willingness to travel and operate company and rental vehicles safely
- Maintain updated training and certifications in asset protection and investigations
Job Qualifications
- Associate's or Bachelor's degree in a related field preferred
- At least five (5) years' experience in retail security/loss prevention, including the use of the Wicklander Zulawski (WZ) interview training program, preferred
- Microsoft Office skills, including Word, Excel, Teams, and Outlook
- Strong knowledge of technology systems related to Asset Protection, Safety, Fleet, and point of sale
- Ability to speak and read English proficiently
- Bilingual skills are helpful but not required
- Capacity to prioritize duties daily
- Be able to make appropriate decisions in stressful situations
- Apply strategic thought processes to minimize exposure to emerging threats and trends
- Capable of analyzing and interpreting information to identify exceptions and trends signaling potential loss
- Capacity to work independently and collaboratively, and manage multiple projects and priorities
- Be able to influence activities and results of those who are not direct reports
- Familiarity with regulatory requirements related to the position, such as PCI-DCC and HIPPA
- Have the ability to obtain and maintain appropriate security clearance as the organization requires
- Valid driver's license and clean MVR
- Capable of passing a background check and drug screen, where applicable, for the position
Job Duties
- Collaborates with other departments, monitors security incidents, trends, and patterns to identify potential threats, and develops strategies for mitigating risks
- Collaborates with cross-functional teams to establish and enforce theft prevention measures, access control systems, and safety protocols
- Establishes and facilitates community and outside warehouse relationships that facilitate impactful risk reduction to the Company divisions and brand, while maintaining safe physical sites
- Provides training and education to Team Members on Asset Protection, Security, and Safety protocols
- Stays up-to-date with emerging trends and technologies, recommends upgrades and improvements as necessary
- Conducts compliance and audits, quality assurance, and risk assessments
- Manages, conducts, and resolves internal investigations for theft and safety concerns, keeps accurate records using approved software
- Reviews CCTV and conducts surveillance as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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