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Manager Air Traffic Operations

Job Overview

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Compensation

Type:
Salary
Rate:
Range $56,300.00 - $103,900.00
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Benefits

Competitive base salary between $115,000 and $170,000 per year
performance bonuses
restricted stock units
Healthcare benefits
401(k) plan with Company Match
Crewmember stock purchase plan
Short-term and long-term disability coverage
basic life insurance
Free space available travel on JetBlue flights

Job Description

JetBlue Airways is a prominent American airline known for its commitment to providing outstanding customer service, operational excellence, and innovation in the aviation industry. Established as a major player in the commercial air travel market, JetBlue operates a robust network of domestic and international flights, connecting customers to more than 100 destinations. The airline is recognized not only for its customer-centric approach but also for its dedication to safety, sustainability, and operational efficiency.

As a leading airline, JetBlue prides itself on fostering a vibrant workplace culture that emphasizes safety, integrity, caring, passion, and fun — values deeply embedded into... Show More

Job Requirements

  • High school diploma or equivalent
  • FAA Aircraft Dispatcher certificate or ATC Certification
  • Five years experience in air traffic management or as an Aircraft Dispatcher
  • Knowledge of Federal and International air traffic organizations
  • Knowledge of System Operations Center functions
  • Knowledge of cockpit workload and tasks
  • Available for regular overnight travel (25%)
  • Ability to work flexible hours and respond to emergencies on short notice
  • Must pass pre-employment drug test
  • Must be legally eligible to work in the US
  • No visa sponsorship available
  • Must maintain professional appearance
  • Willingness to assist with light aircraft cleaning when possible
  • Adherence to JetBlue safety management and regulatory requirements
  • Must not use automated tools during interview process

Job Qualifications

  • High School Diploma or General Education Development (GED) Diploma
  • FAA Aircraft Dispatcher certificate or ATC Certification
  • Minimum five years experience in air traffic management or as an Aircraft Dispatcher
  • Knowledge of the structure and function of Federal and International air traffic organizations including FAA tools and technologies and air traffic system configuration
  • Familiarity with System Operations Center (SOC) functions
  • Understanding of cockpit tasks and workload
  • Ability to work flexible hours and emergency response duties
  • Legal authorization to work in the US without visa sponsorship
  • Commitment to JetBlue's safety and organizational culture
  • Preferred bachelor's degree in Business or Aviation-related field
  • Experience in a Part 121 airline environment
  • Extensive experience in Airline System Operations Center (SOC)
  • Leadership experience
  • Management experience in air traffic control and traffic flow management operations

Job Duties

  • Engage and maintain relations with the FAA, foreign Air Navigation Service Providers, and other airlines to achieve optimum air traffic performance for JetBlue
  • Regularly monitor Air Traffic Management operational conditions for delay mitigation and increased airport efficiency
  • Participate in Collaborative Decision Making (CDM) efforts with the objective of delay avoidance and mitigation
  • Utilize traffic management tools and procedures such as Traffic Flow Management System (TFMS), SlickOR, Flight Schedule Monitor (FSM), Trajectory Options Set (TOS), Pathfinder, and North American Route Program (NRP)/Free Routing
  • Collaborate with Airports, Network, Ops Engineering, Dispatch, and Airport Authorities to manage events affecting airport throughput such as construction, air shows, and major events
  • Coordinate with FAA and National Airspace System operators to protect JetBlue interests in management of special use airspace and commercial space launches
  • Develop crewmembers to support their engagement, growth, and goal achievement

Job Location

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