Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Chili's Grill & Bar is a renowned casual dining restaurant chain that was originally founded in Dallas, Texas, in 1975. For nearly five decades, Chili's has become a well-established name in the hospitality industry, widely recognized for its distinctive Big Mouth burgers, house smoked ribs, sizzling fajitas, and perfectly hand shaken margaritas. The brand has built a legacy deeply rooted in delivering exceptional service, a welcoming atmosphere, and a commitment to giving back to the community. Chili's prides itself on maintaining a fun and vibrant culture that encourages both team collaboration and individual excellence, making it a great place for enthusiastic professionals passionate about hospitality and guest satisfaction. This particular location is operated by an independent franchise owner, meaning benefits and opportunities may vary by location. When applying for a role at this franchise, job availability and specific details are accessible through the franchise-specific hiring website link.

The Manager role at Chili's is designed for individuals who are enthusiastic about hospitality and excel in connecting with both team members and guests. As a crucial part of the restaurant's leadership team, Managers are responsible for fostering a positive team environment characterized by collaboration, dedication, and a shared passion for hospitality. The role demands a dynamic balance between achieving business goals and maintaining a lively work culture where team members feel valued and motivated. Managers at Chili's lead the entire management team by coordinating schedules, assigning responsibilities, and setting clear operational expectations. They are accountable for managing performance through coaching, constructive evaluations, and holding team members to high operational and quality standards.

With a focus on driving business results, Chili's Managers are responsible for planning and implementing financial budgets on a weekly, monthly, and yearly basis while ensuring all restaurant operations execute flawlessly to create an outstanding guest experience. The role involves following established operational systems like performing quality line checks and utilizing Chili’s proprietary systems to control costs effectively. Managers are also charged with hiring, training, and developing team members, empowering them to take on larger roles and succeed within the Chili’s brand culture.

This leadership position requires excellent multitasking abilities, as Managers need to sustain high-energy shifts that exceed guest expectations and promote ongoing engagement between the restaurant and its community. Upholding safety standards and food handling procedures is a critical aspect of the role, ensuring both guests and staff operate in a safe and clean environment. Furthermore, Chili’s Managers are ambassadors of Chili’s unique cultural beliefs, which emphasize accounting for every guest, striving for food perfection, personal accountability, and embracing the playful yet serious attitude that defines the restaurant’s brand identity.

Overall, the Chili's Manager role offers a challenging yet rewarding opportunity to lead a team within an exciting, fast-paced, and guest-focused environment. Whether overseeing daily restaurant functions or championing community engagement initiatives, Managers serve as the essential link that drives Chili’s mission of delivering the best guest experience every day.

Job Requirements

  • High school diploma or equivalent
  • Proven experience in restaurant or hospitality management
  • Ability to work in a fast-paced environment
  • Strong multitasking skills
  • Proficiency in budgeting and cost control
  • Knowledge of safety and sanitation standards
  • Excellent leadership and communication skills

Job Qualifications

  • Experience in restaurant management
  • Strong leadership and interpersonal skills
  • Ability to manage budgets and financial targets
  • Skilled in coaching and performance management
  • Knowledge of food safety and handling procedures
  • Excellent multitasking and organizational skills
  • Effective communication and team-building abilities

Job Duties

  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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