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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Life insurance
flexible schedule
Job Description
Buffalo Wild Wings is a leading casual dining restaurant chain renowned for its vibrant atmosphere, extensive wing flavors, and a strong focus on sports entertainment. Established with a commitment to delivering a dynamic dining experience, Buffalo Wild Wings has grown to become a favorite gathering spot for sports fans and food enthusiasts alike. With a dedication to high-quality food, excellent customer service, and community engagement, the restaurant continues to uphold its reputation as a top destination for casual dining. As part of a national brand, Buffalo Wild Wings offers a well-structured work environment and growth opportunities within the hospitality and... Show More
Job Requirements
- Must be at least 21 years of age
- Minimum two years restaurant management experience preferred
- College degree preferred or equivalent in experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
Job Qualifications
- Must be at least 21 years of age
- Minimum two years restaurant management experience preferred
- College degree preferred or equivalent in experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
Job Duties
- Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
- Effectively handle guest complaints
- Build positive, professional relationships with members of the community
- Manage department staffing needs to ensure proper staffing levels are maintained
- Review applications, interview candidates, and training
- Lead shift meetings and solicit feedback from team members
- Handle shift-by-shift coaching and performance counseling and feedback of team members as needed
- Responsible for proper submission and documentation of all guest and team member related injuries and/or incidents
- Manage shifts to achieve sales and profit goals
- Conduct administrative manager functions and transactions
- Ensure adherence to SERV Safe Alcohol, Food and HACCP standards
- Ensure PCI compliance for all credit card transaction documents
- Conduct time punch audit daily and make corrections accordingly
- Assist with rollouts of new company programs, policies, and procedures
- Unload trucks, pallets, and cases of food and beverage
- Rotate and restock inventory
- Ensure team meets or exceeds cost of sales actual vs legitimate target
- Unload vendor trucks/pallets, ensure inventory is properly received and rotated
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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