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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Career development opportunities
flexible scheduling
Job Description
Buffalo Wild Wings is a prominent casual dining restaurant franchise renowned for its wings, sports viewing experience, and vibrant atmosphere. With locations across the United States and internationally, Buffalo Wild Wings offers a unique combination of great food, excellent customer service, and a lively environment geared towards sports enthusiasts. The company prides itself on creating a welcoming and high-energy dining atmosphere where guests can enjoy quality meals while watching their favorite sports events. The brand has established itself as a leader in the casual restaurant industry, known for its signature sauces, dedicated staff, and passionate fan base. Joining Buffalo Wild... Show More
Job Requirements
- Must be at least 21 years of age
- Minimum two years restaurant management experience preferred
- College degree preferred or equivalent in experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
Job Qualifications
- Must be at least 21 years of age
- Minimum two years restaurant management experience preferred
- College degree preferred or equivalent in experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
Job Duties
- Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
- Effectively handle guest complaints
- Build positive, professional relationships with members of the community
- Manage department staffing needs to ensure proper staffing levels are maintained
- Review applications, interview candidates, and training
- Lead shift meetings and solicit feedback from team members
- Handle shift-by-shift coaching and performance counseling and feedback of team members on as needed basis
- Responsible for proper submission and documentation of all guest and team member related injuries and/or incidents
- Manage shifts to achieve sales and profit goals
- Conduct administrative manager functions and transactions
- Ensure adherence to SERV Safe Alcohol, Food and HACCP standards
- Ensure PCI compliance for all credit card transaction documents
- Conduct time punch audit daily and make corrections accordingly
- Assist with rollouts of new company programs, policies, and procedures
- Unload trucks, pallets, and cases of food and beverage
- Rotate and restock inventory
- Ensure team meets or exceeds cost of sales actual vs legitimate target
- Unloading vendor trucks/pallets, ensures inventory is properly received and rotated
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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