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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid Time Off
employee dining discounts
Onsite meals
Employee assistance program
Paid sick time
Job Description
THE ONE GROUP is a dynamic and innovative hospitality company renowned for its upscale dining experiences, combining luxury, style, and exceptional service. Operating an expanding portfolio of celebrated restaurants and nightlife venues, THE ONE GROUP is dedicated to delivering a distinctive Vibe Dining Experience that resonates with guests worldwide. Their establishments emphasize creativity, high-energy atmospheres, and impeccable standards, making them leaders in their industry. Committed to fostering a culture of excellence and growth, THE ONE GROUP offers employees substantial opportunities for career advancement, merit-based rewards, and a comprehensive suite of benefits designed to support health, wellbeing, and professional development.Show More
Job Requirements
- Experience in restaurant management or a similar hospitality leadership role
- Strong customer service orientation
- Knowledge of food and beverage industry standards
- Ability to use restaurant management software
- Excellent leadership and communication skills
- Financial acumen including budget management
- Ability to work in a fast-paced, high-energy environment
Job Qualifications
- Proven leadership experience as a restaurant manager, general manager, or hospitality manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software such as OpenTable, Avero, and POS systems
- Strong leadership, communication, and problem-solving skills
- Acute financial management skills with experience handling budgets and P&L reports
Job Duties
- Oversee daily restaurant operations including front-of-house and back-of-house management
- Maintain service excellence to ensure all guests receive an elevated and seamless dining experience
- Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
- Organize and supervise staff shifts to ensure optimal floor coverage
- Implement and uphold company policies and hospitality standards
- Recruit, hire, and onboard top talent to build and maintain a high-performance team
- Train and mentor employees in customer service best practices and operational excellence
- Conduct performance appraisals and provide constructive feedback to improve productivity
- Foster team morale and motivation to ensure a collaborative and high-energy work environment
- Deliver superior service and maximize customer satisfaction
- Handle guest concerns with professionalism and efficiency to ensure positive resolutions
- Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
- Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
- Recommend creative ways to attract new guests including social media engagement and promotions
- Monitor restaurant revenue and expenses to ensure profitability and cost control
- Identify areas to optimize sales, reduce waste, and improve overall financial performance
- Work with leadership to develop marketing and promotional strategies to increase guest traffic
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Maintain oversight of inventory and ensure effective purchasing strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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