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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Paid training
Job Description
Dunkin' Donuts, founded in 1950 by Bill Rosenberg in Quincy, Massachusetts, has established itself as the world's leading baked goods and coffee chain, serving over 3 million customers daily. With a rich history of delivering quality products such as 52 varieties of donuts, a diverse selection of coffee beverages, bagels, breakfast sandwiches, and other baked goods, Dunkin' Donuts continues to delight customers globally. As a locally owned and operated Dunkin' Donuts franchise, we pride ourselves on creating a fast-paced and high-energy environment that fosters customer loyalty and satisfaction. Our franchise operates independently from Dunkin' Brands, Inc., ensuring dedicated attention to... Show More
Job Requirements
- At least 21 years old
- High school diploma or equivalent
- Experience in restaurant, retail, or supervisory role
- Ability to communicate effectively in English
- Completion of ServSafe certification or willingness to complete
- Ability to manage financial aspects of restaurant operations
- Strong leadership and team-building skills
Job Qualifications
- High school diploma or equivalent
- Restaurant, retail, or supervisory experience
- Able to clearly express oneself verbally and in writing in English
- Skilled in math and financial management
- Demonstrated guest focus and problem-solving abilities
- Experience in building effective teams and managing conflicts
- Proven ability to develop direct reports and others through coaching
Job Duties
- Promote a team environment by fostering respect and providing coaching and feedback
- Hire, train, and develop staff while planning staffing levels to meet business needs
- Lead and model exceptional guest service to ensure high guest satisfaction
- Execute brand standards and systems consistently while promoting a sense of urgency
- Drive sales and control labor, food costs, and cash through effective operational management
- Ensure safety and cleanliness through preventative maintenance and adherence to policies
- Analyze business results, identify opportunities, and action plan with team to meet goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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