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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee meal discounts
Job Description
We are a reputable restaurant dedicated to providing exceptional dining experiences to our guests. Known for our inviting atmosphere and high-quality service, our establishment prides itself on cultivating a warm and welcoming environment for both customers and team members. As a frontline player in the hospitality industry, our commitment to excellence is reflected in every aspect of our operations from the kitchen to the front of house. We operate with a strong focus on teamwork, customer satisfaction, and operational efficiency to maintain our standing as a preferred dining destination.
We are currently seeking a skilled FOH (Front of Hous... Show More
We are currently seeking a skilled FOH (Front of Hous... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in restaurant management or supervisory role
- Strong organizational and multitasking abilities
- Ability to work flexible hours including opening and closing shifts
- Knowledge of food safety and health regulations
- Proficiency in POS and Microsoft Office applications
- Excellent verbal and written communication skills
- Ability to maintain composure in fast-paced environments
Job Qualifications
- Previous experience in front of house management or similar role
- Strong leadership and interpersonal skills
- Proficient with POS systems and Microsoft Office (Word, Excel)
- Excellent customer service and communication skills
- Ability to manage labor costs and analyze daily food sales reports
- Experience with training and developing team members
- Understanding of restaurant operations and inventory management
- Problem-solving and conflict resolution skills
Job Duties
- Responsible for all operations and management activities related to the front of house and patio of the restaurant including Servers, Bussers, and Barbacks, as well as cleanliness, stocking, and other aspects of overall restaurant presentation
- Handle all customer-related issues and proactively meet and get feedback from guests
- Implement the less than 1 minute rule for table greeting and table bussing
- Daily, accurate labor tracking and management
- Participate in activities to grow store revenue including outside sales, grassroots marketing, in-store promotions, and in-store customer service
- Create and update current and future store processes and procedures to improve operational efficiency
- Effectively communicate necessary information to store ownership, Management, and Team Members
- Proficiently use POS, MS Word, Excel, email, and web searching
- Ensure quality Team Members are hired, trained, cross-trained, and managed
- Manage paperwork related to hiring and terminating Team Members
- Assist with inventory tracking and maintenance to minimize waste, theft, and spillage
- Receive, verify, sign off, and stock all vendor deliveries
- Maintain restaurant equipment in top operating condition
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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