Manager

8800 Essington Ave is a prominent location situated within the Philadelphia International Airport (PHL), serving as a hub for various operations and management roles in the hospitality and retail sectors. The establishment is part of On the Go (OTG), a company renowned for revolutionizing airport dining and retail experiences across North America. OTG combines world-class hospitality, innovative dining concepts, and advanced technology to deliver exceptional service and quality to travelers at over 300 locations in some of the busiest airports. Their commitment to excellence and guest satisfaction has positioned them as a leader in the travel retail industry, emphasizing not only quality but also a work culture that prioritizes inclusivity, safety, empowerment, and continuous improvement.

This particular opportunity is for a Manager position based within the Philadelphia International Airport at 8800 Essington Ave. The role offers a competitive annual salary ranging from $60,000 to $70,000 with bonus eligibility, reflecting the importance and responsibility of the position. Reporting directly to senior management, the Manager plays a critical role as the operational heartbeat of the organization’s diverse dining and retail ventures. The position demands a blend of leadership, operational acumen, guest service excellence, and financial oversight to ensure seamless daily functioning and profitability.

As a Manager at OTG, you will oversee multiple concepts including retail outlets, quick-service restaurants (QSR), and full-service dining locations within a high-traffic airport environment. Your leadership will ensure that each location maintains smooth operations, adheres to quality and presentation standards, and delivers superior guest experiences consistently. You will be responsible for managing staffing and scheduling to guarantee full support during every shift, fostering a positive and motivating work atmosphere for Crewmembers, and championing workplace safety, including ensuring compliance with policies, laws, and safety standards.

This role emphasizes real-time decision-making to protect the OTG brand, enhance profitability, and cultivate a culture where team members feel valued and empowered. An essential part of the role includes handling audits and promptly addressing corrective measures to maintain high standards. The Manager also acts as a key communicator, clarifying policies and expectations across the team through tools like the Crewmember Handbook and collective bargaining agreements. This position suits an individual who thrives in a dynamic, fast-paced environment, particularly within hospitality and retail operations subjected to the unique demands of an airport setting.

Candidates who excel in this role are detail-oriented, possess strong communication skills, and are proficient with Microsoft Office Suite, enabling effective team coordination and operational management. Flexibility regarding work hours is crucial, as the role requires availability during early mornings, evenings, weekends, holidays, and even adverse weather conditions. While a hospitality degree is preferred, substantial experience—ranging from 3 to 5 years—in management within full-service restaurants or retail is highly valued. Experience managing multiple units or locations is considered an added advantage.

OTG’s core values of Care, Continuous Improvement, Quality, and Teamwork serve as the foundation for all operations, ensuring that the environment is not only guest-centered but also supports Crewmember growth, satisfaction, and diversity. As an equal opportunity employer, OTG welcomes applicants from all backgrounds and is committed to creating a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Joining OTG as a Manager at 8800 Essington Ave offers the chance to be part of a company that leads the airport dining and retail industry while making a tangible impact on the travel experience for millions of guests annually. Your leadership will be key to driving operational excellence, financial performance, and team development in a role that is as challenging as it is rewarding. This is a unique opportunity for seasoned hospitality professionals ready to take on a meaningful role at a dynamic and influential company in the heart of Philadelphia’s major international gateway.