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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $37,800.00 - $53,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Paid holidays
Job Description
Jack in the Box is a well-established fast-food restaurant chain known for its diverse menu offerings, exceptional customer service, and commitment to delivering a memorable dining experience to guests. As a leader in the quick-service restaurant industry, Jack in the Box operates numerous locations nationwide, each dedicated to maintaining the brand's high standards of quality, cleanliness, and guest satisfaction. The company values innovation, teamwork, and operational excellence, ensuring that every restaurant provides a safe and welcoming environment for both customers and employees alike.
The Restaurant Manager role at Jack in the Box is a pivotal leadership position responsible for managing the overall operations of a single restaurant location. This role demands a dynamic and motivated individual who can lead the team to consistently provide a "WOW" guest experience by delivering quality food, excellent service, and maintaining a clean and safe restaurant environment. The Restaurant Manager's responsibilities extend to training staff, fostering a positive workplace culture, and driving sales and profit growth through effective management practices. This position requires a hands-on manager who is visible and engaged with both guests and team members, modeling exceptional customer service and team leadership.
In this role, the Restaurant Manager ensures strict compliance with company policies, procedures, and all relevant regulatory requirements to uphold the brand's reputation. The person in this position will be actively involved in recruiting, selecting, and training restaurant employees, as well as developing and evaluating their performance. By maintaining appropriate staffing levels and implementing ongoing training, the Restaurant Manager supports team members at all levels, encouraging internal growth and promotion opportunities. This management role also entails utilizing data and management information tools to analyze operational and financial performance, identify trends, and collaborate with district management to implement strategic improvements. The focus on cost control, quality assurance, and customer satisfaction aims to increase restaurant sales and profitability while maintaining a supportive work environment.
Overall, the Restaurant Manager position at Jack in the Box is ideal for candidates who are passionate about leadership within the fast-paced food service industry. The role requires a commitment to excellence, strong communication and organizational skills, and the ability to handle the demands of a busy restaurant setting. Candidates can expect to work a minimum of 45 hours per week, including weekends and holidays, reflecting the need for flexible availability due to business demands. This is a rewarding career opportunity for those looking to grow within the company and positively impact both the customer experience and the success of the restaurant.
The Restaurant Manager role at Jack in the Box is a pivotal leadership position responsible for managing the overall operations of a single restaurant location. This role demands a dynamic and motivated individual who can lead the team to consistently provide a "WOW" guest experience by delivering quality food, excellent service, and maintaining a clean and safe restaurant environment. The Restaurant Manager's responsibilities extend to training staff, fostering a positive workplace culture, and driving sales and profit growth through effective management practices. This position requires a hands-on manager who is visible and engaged with both guests and team members, modeling exceptional customer service and team leadership.
In this role, the Restaurant Manager ensures strict compliance with company policies, procedures, and all relevant regulatory requirements to uphold the brand's reputation. The person in this position will be actively involved in recruiting, selecting, and training restaurant employees, as well as developing and evaluating their performance. By maintaining appropriate staffing levels and implementing ongoing training, the Restaurant Manager supports team members at all levels, encouraging internal growth and promotion opportunities. This management role also entails utilizing data and management information tools to analyze operational and financial performance, identify trends, and collaborate with district management to implement strategic improvements. The focus on cost control, quality assurance, and customer satisfaction aims to increase restaurant sales and profitability while maintaining a supportive work environment.
Overall, the Restaurant Manager position at Jack in the Box is ideal for candidates who are passionate about leadership within the fast-paced food service industry. The role requires a commitment to excellence, strong communication and organizational skills, and the ability to handle the demands of a busy restaurant setting. Candidates can expect to work a minimum of 45 hours per week, including weekends and holidays, reflecting the need for flexible availability due to business demands. This is a rewarding career opportunity for those looking to grow within the company and positively impact both the customer experience and the success of the restaurant.
Job Requirements
- High school diploma or equivalency
- minimum 1 year experience as JIB assistant manager or similar role
- certified in all workstations
- ServSafe certification or equivalent
- valid driver’s license and insurance
- ability to work minimum 45 hours per week including weekends and holidays
- ability to stand and walk 90-95% of shift
- ability to lift and carry 10-65 lbs
- excellent interpersonal skills
- strong organizational and planning skills
- basic math proficiency
- analytical skills
- integrity and ethical conduct
- flexible schedule
- reliable transportation for business travel
Job Qualifications
- Internal promote preferred with ability to stand and walk 90-95% of shift
- high school diploma or equivalency
- minimum 1 year experience as JIB assistant manager or similar
- 100% certified in all workstations
- excellent interpersonal skills
- self-starter with initiative and responsibility
- ServSafe certification or equivalent required
- basic math skills
- proven analytical abilities
- good organization and planning skills
- valid driver’s license and insurance
- ability to use personal vehicle for bank deposits and travel
- integrity and ethical behavior
- flexible availability including weekends and holidays
- willingness to work minimum 45 hours per week
Job Duties
- Set the customer service example by maintaining visibility and interacting with guests
- model a guest comes first attitude with a genuine smile and positive spirit
- ensure timeliness, quality, and accuracy of all orders
- respond to guest concerns and complaints professionally and timely
- interact effectively with diverse groups without bias
- create a friendly, fun, clean, and safe restaurant environment
- treat employees with care and respect
- motivate and inspire employees to achieve high performance
- recognize and express gratitude for employees' effective job performance
- communicate clearly and calmly under pressure
- accept feedback from management willingly
- recruit, select, train, develop, and evaluate restaurant employees
- maintain appropriate staffing levels for scheduling and service
- implement and adhere to employee training systems
- develop internal candidates for leadership and promotional opportunities
- use progressive discipline and conduct annual performance reviews
- maintain restaurant cleanliness according to procedures
- utilize management information tools to analyze performance
- identify trends and implement improvement plans
- focus on increasing sales and profitability
- monitor costs to adhere to budgets and goals
- make decisions aligned with company goals, maintaining brand reputation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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