Manager

Galveston, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $37,800.00 - $53,300.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Career development opportunities

flexible scheduling

Job Description

Jack in the Box is a well-established American fast-food restaurant chain known for its innovative menu offerings and commitment to quality customer service. Founded over six decades ago, Jack in the Box has grown into a leading brand in the quick-service restaurant industry with hundreds of locations nationwide. The company prides itself on delivering an exceptional guest experience by combining quality food, prompt service, and a clean dining environment. Jack in the Box emphasizes a culture of continuous improvement, employee development, and community engagement to maintain its competitive edge and customer loyalty.

The role of Restaurant Manager at Jack in the Box is pivotal to the success of each individual restaurant location. This leadership position involves overseeing daily operations, driving sales growth, and ensuring the highest standards of customer satisfaction and food quality are consistently met. As a Restaurant Manager, you will be responsible for training, mentoring, and leading a diverse team of employees, fostering an environment that promotes a "guest comes first" attitude. Your role will also include maintaining compliance with company policies, industry regulations, and health and safety standards to create a safe and welcoming environment for guests and staff alike.

This position offers a dynamic and fast-paced work setting where strong leadership, organizational skills, and interpersonal communication abilities are essential. You will use management tools and business analytics to monitor restaurant performance, identify areas for improvement, and implement effective strategies to increase profitability and customer satisfaction. Leaders at Jack in the Box are expected to lead by example, demonstrating professionalism, ethical conduct, and a passion for hospitality.

The Restaurant Manager position is suited for individuals who thrive in a customer-focused environment and enjoy motivating teams to achieve operational excellence. Whether you are an internal promote familiar with Jack in the Box culture or seeking to advance your management career in the food service industry, this role provides ample opportunity for growth and development. If you are ready to lead a team dedicated to delivering a "WOW" guest experience and excel in a rewarding managerial role, this position offers the perfect platform to showcase your skills and drive meaningful results.

Job Requirements

High school diploma or equivalency
Minimum one year experience as Jack in the Box Assistant Manager or similar role
Certified in all restaurant workstations
ServSafe certification or equivalent required
Valid driver's license and insurance
Ability to lift and carry 10-65 lbs
Ability to stand and walk approximately 90-95% of shift
Ability to work a minimum of 45 hours per week
Availability to work any day and time including weekends and holidays
Excellent interpersonal skills
Demonstrates integrity and ethical behavior
Ability to perform basic math
Good organizational and planning skills

Job Qualifications

Internal promote preferred with experience as Team Member, Team Leader, or Assistant Manager
High school diploma or equivalency
Minimum one year experience as Jack in the Box Assistant Manager or similar role
Certified in all restaurant workstations
Excellent interpersonal skills
Self-starter who takes initiative
ServSafe certification or equivalent required
Ability to perform and understand basic math
Proven analytical skills
Strong organization and planning abilities
Valid driver's license and insurance
Demonstrates integrity and ethical behavior
Ability to work a minimum of 45 hours per week
Availability to work any day and time including weekends and holidays

Job Duties

Set the customer service example by maintaining visibility and interacting with guests
Model a guest comes first attitude with a genuine smile and positive spirit
Ensure timeliness, quality, and accuracy of all orders
Respond to guest concerns and complaints in a timely and professional manner
Interact effectively with diverse groups of people without bias
Create a friendly, fun, clean, and safe restaurant environment
Treat employees with care and respect
Motivate and inspire employees to achieve high performance
Recognize and appreciate team performance
Communicate clearly and remain calm under pressure
Recruit, train, develop, and evaluate restaurant employees
Ensure proper staffing levels and scheduling
Implement training systems for employee workstations
Identify internal candidates for promotional opportunities
Use progressive discipline and conduct annual performance reviews
Maintain restaurant cleanliness following company procedures
Analyze operational and financial performance using management tools
Identify trends and implement improvement plans
Focus on increasing sales and profitability
Monitor costs to adhere to budgets and goals
Make decisions aligned with company policies and brand standards