Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $37,700.00 - $116,400.00
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Work Schedule

Day Shifts
Fixed Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Gym membership
Professional Development

Job Description

This opening is for a Manager (FOH/BOH) within a vibrant and professionally managed restaurant setting. The company is committed to providing excellent dining experiences through a blend of effective front-of-house and back-of-house operations management. Positioned at the intersection of customer interaction and kitchen efficiency, this role necessitates a leader skilled in managing daily restaurant functions while ensuring both quality service and food standards are upheld. The restaurant prioritizes a well-organized operation where the manager is central in optimizing both guest satisfaction and operational profitability. The employment type is full-time, with a competitive salary commensurate with experience and industry standards.

The role of Manager (FOH/BOH) is multi-faceted, requiring a combination of operational oversight, team leadership, and customer service excellence. The successful candidate will coordinate the intertwined efforts of front-of-house and back-of-house teams, deliver superior customer service, and manage kitchen operations alongside quality control. Responsibilities include managing staff scheduling, shift supervision, and compliance with sanitation and safety regulations. The manager is expected to address guest concerns promptly, supporting a positive dining atmosphere. Moreover, a valuable aspect of the role includes collaboration with vendors and suppliers to ensure timely and cost-effective procurement of goods. This position also involves detailed oversight of financial management aspects such as cash handling, budgeting, and controlling operational costs related to food waste and labor.

The ideal candidate will have comprehensive knowledge in food service management, the ability to motivate and mentor team members, and skills in analyzing sales data to meet revenue targets. The manager will be expected to maintain the restaurant’s image by suggesting improvements and ensuring the establishment’s brand and values are consistently upheld. This role involves the critical task of safeguarding team members through enforcement of safety and security policies. Additionally, the manager will execute opening and closing duties, inventory management, and ensure continuous adherence to company standards in appearance, conduct, and operational practices. By aligning staff performance with the company’s culture of excellence, the manager will contribute significantly to the restaurant’s overall success and reputation within the community.

Job Requirements

  • High school diploma or GED certificate
  • Prior front of house and back of house manager experience
  • 3 plus years of restaurant experience
  • Supervisory experience
  • Strong leadership and management skills
  • Excellent communication
  • Adhere to company uniform attire and appearance standards
  • Completes all ongoing certifications and validations
  • Must possess proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Follows direction with focused attention

Job Qualifications

  • High school diploma or GED certificate
  • Prior front of house and back of house manager experience
  • Minimum of 3 years restaurant experience
  • Proven supervisory experience
  • Strong leadership and management skills
  • Excellent communication skills
  • Completion of all ongoing certifications and validations
  • Proper food handler and alcohol dispensing certifications
  • Adherence to company uniform attire and appearance standards
  • Ability to follow directions with focused attention
  • Knowledge of sanitation and safety regulations

Job Duties

  • Coordinate daily front of the house and back of the house restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Continuously engage with guests by touching base with tables
  • Respond efficiently and accurately to customer complaints
  • Review product quality regularly and research new vendors
  • Organize and supervise shifts
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage the restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Oversee opening and closing tasks and balance daily and nightly cash drawers
  • Ensure all safety and security policies are adhered to
  • Maintain relationships with vendors and suppliers for timely deliveries
  • Analyze sales data and budgets to meet revenue goals while controlling costs
  • Assist General Managers with cash handling and deposit logging
  • Manage day-to-day operations including scheduling and shift management
  • Uphold company policies, procedures, and values
  • Maintain inventory levels and manage food and beverage costs
  • Monitor food and beverage preparation and quality standards
  • Report facility concerns and submit maintenance requests
  • Train, motivate, and mentor team members with coaching and feedback

Job Criteria

Experience

Mid Level (3-7 years)


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