Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Job Description
Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers and quick service. As a leading player in the quick service restaurant (QSR) industry, Burger King prides itself on delivering high-quality food and exceptional customer experiences. The company has a strong brand presence worldwide and is dedicated to maintaining operational excellence, customer satisfaction, and employee development within each of its locations.
The Assistant Manager (AM) role at Burger King is pivotal in supporting the Restaurant General Manager to ensure seamless daily operations in a busy restaurant environment. This role is essential for maintaining Burger King's standards of food quality, guest satisfaction, financial controls, and staff management. The AM directly contributes to achieving business objectives such as increased sales, profitability, and employee retention. The Assistant Manager oversees various operational aspects from compliance to team motivation, ensuring that all shifts are managed efficiently and effectively.
Working as an Assistant Manager at Burger King involves being a key leader within the restaurant team, sharing responsibilities with the General Manager while having full operational accountability in their absence. This leadership role demands flexibility, as it includes working long or irregular hours, including evenings, weekends, holidays, and extra shifts when necessary, to maintain the restaurant’s proper functioning. The AM is also expected to foster an environment of exceptional guest service, motivating the team to provide fast, friendly, and accurate service while maintaining a clean and inviting atmosphere.
The position requires interaction with multiple stakeholders including restaurant team members, outside vendors, field operations staff, and guests. The AM is responsible for supervising, training, and developing team members and shift supervisors to align with Burger King's policies, standards, and operational procedures. The role emphasizes adherence to cash control, security measures, inventory management, labor control, and marketing plan implementation to boost overall restaurant performance.
In addition to operational responsibilities, the Assistant Manager is involved in recruitment, hiring, training, and retention efforts, playing a key role in developing talent and maintaining high team morale. Decision-making authority extends to disciplinary actions and terminations, always aiming to uphold a positive workplace culture. Compliance with government regulations, company policies, food safety standards, and employment laws is also a critical focus area.
Overall, the Burger King Assistant Manager position offers a dynamic, challenging, and rewarding opportunity for individuals passionate about customer service, team leadership, and operational success in the fast-food industry. Candidates seeking to grow their management career with a globally recognized brand will find this role invaluable for developing their skills in restaurant management and business operations.
The Assistant Manager (AM) role at Burger King is pivotal in supporting the Restaurant General Manager to ensure seamless daily operations in a busy restaurant environment. This role is essential for maintaining Burger King's standards of food quality, guest satisfaction, financial controls, and staff management. The AM directly contributes to achieving business objectives such as increased sales, profitability, and employee retention. The Assistant Manager oversees various operational aspects from compliance to team motivation, ensuring that all shifts are managed efficiently and effectively.
Working as an Assistant Manager at Burger King involves being a key leader within the restaurant team, sharing responsibilities with the General Manager while having full operational accountability in their absence. This leadership role demands flexibility, as it includes working long or irregular hours, including evenings, weekends, holidays, and extra shifts when necessary, to maintain the restaurant’s proper functioning. The AM is also expected to foster an environment of exceptional guest service, motivating the team to provide fast, friendly, and accurate service while maintaining a clean and inviting atmosphere.
The position requires interaction with multiple stakeholders including restaurant team members, outside vendors, field operations staff, and guests. The AM is responsible for supervising, training, and developing team members and shift supervisors to align with Burger King's policies, standards, and operational procedures. The role emphasizes adherence to cash control, security measures, inventory management, labor control, and marketing plan implementation to boost overall restaurant performance.
In addition to operational responsibilities, the Assistant Manager is involved in recruitment, hiring, training, and retention efforts, playing a key role in developing talent and maintaining high team morale. Decision-making authority extends to disciplinary actions and terminations, always aiming to uphold a positive workplace culture. Compliance with government regulations, company policies, food safety standards, and employment laws is also a critical focus area.
Overall, the Burger King Assistant Manager position offers a dynamic, challenging, and rewarding opportunity for individuals passionate about customer service, team leadership, and operational success in the fast-food industry. Candidates seeking to grow their management career with a globally recognized brand will find this role invaluable for developing their skills in restaurant management and business operations.
Job Requirements
- Must be 18 years of age or older
- Has an automobile with the required insurance coverage available to drive for the Company
- Valid driver's license
- High school diploma or GED required, some college preferred
- Complete all internal certification programs
- 1 of experience working in the quick service restaurant industry
Job Qualifications
- Excellent oral and written communication and interpersonal skills
- Professional personal appearance
- Ability to organize and prioritize various duties and work under pressures of deadlines
- Ability to resolve problem situations immediately
- Ability to develop, execute and follow-up on action plans and management developmental plans
- Ability to construct and work within a budget
- Ability to read, write, analyze and interpret general business reports
- Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to use a computer and calculator
- Ability to work flexible hours
- Ability to work days, evenings, weekends and holidays
- Ability to work 50 - 65 hours per week up to six days a week
Job Duties
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates and directs team members and shift supervisors to exceed guest expectations with fast and friendly service in clean surroundings
- Supervises and trains team members and shift supervisors on team stations, BKC products, processes and policies
- Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
- Assists RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
- As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement
- Makes decisions or recommendations on the discipline and terminations of team members
- Available to work evenings, weekends and holidays
- Prompt and regular attendance for assigned shifts, meetings and training
- Make guests feel special
- Other duties as assigned by the General Manager, District Manager, Officer or Director of the Company
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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