Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $19.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
Retirement Plan

Job Description

Burger King is a globally recognized quick-service restaurant chain known for its flame-grilled burgers and commitment to delivering fast, friendly service in clean surroundings. Founded in 1954, Burger King has grown to become one of the largest fast food chains, operating thousands of locations across the globe. The company prides itself on providing quality food, excellent customer service, and a positive work environment for its employees. Burger King fosters a culture of teamwork, innovation, and continuous improvement, making it a preferred employer in the food and beverage industry. Employees at Burger King have the opportunity to develop their skills, grow their careers, and contribute to a company that values customer satisfaction and operational excellence.

The role of Assistant Manager at Burger King is a critical leadership position tasked with supporting the Restaurant General Manager in overseeing the daily operations of a single restaurant location. The Assistant Manager is responsible for ensuring that guests receive exceptional service by managing financial controls, operations, staff development, guest satisfaction, and regulatory compliance across all shifts. This position carries full accountability for the restaurant's performance in the absence of the General Manager. It requires a hands-on leader who can work flexible schedules, including long, irregular, and extra shifts, to maintain smooth restaurant operations.

As an Assistant Manager, the individual will lead and motivate the restaurant team, including shift supervisors and crew members, to deliver superior guest experiences while meeting business objectives such as increased sales, profitability, and employee retention. The role involves coordinating team activities efficiently to ensure products are prepared and served promptly within established speed of service guidelines. Additionally, the Assistant Manager will be involved in recruitment, training, and retention efforts, as well as making important decisions regarding discipline and employee advancement.

This position demands strong communication skills, the ability to resolve problems swiftly, and the capacity to work effectively under pressure while prioritizing tasks. Competence in budget management, inventory control, labor management, and interpreting financial reports is essential. The Assistant Manager will also ensure compliance with Burger King's policies, government regulations, food safety standards, and operational procedures. This includes maintaining rigorous cash control and security measures and participating in marketing initiatives to boost restaurant performance.

The physical demands of the job are significant, including bending, stooping, kneeling, occasional crawling and climbing, and the ability to lift and move items weighing up to 50 pounds. The work environment can be noisy and may expose employees to wet or humid conditions, extreme heat, and mechanical parts, requiring vigilance and adherence to safety protocols.

Overall, the Assistant Manager at Burger King plays a vital role in sustaining the restaurant's success by promoting a positive workplace culture, ensuring high-quality customer service, and achieving operational goals. This is an excellent opportunity for motivated individuals seeking a dynamic leadership role within a leading quick-service restaurant chain.

Job Requirements

  • Must be 18 years of age or older
  • Has an automobile with the required insurance coverage available to drive for the Company
  • Valid driver's license
  • High school diploma or GED required, some college preferred
  • Complete all internal certification programs
  • 1 year of experience working in the quick service restaurant industry

Job Qualifications

  • Excellent oral and written communication and interpersonal skills
  • Professional personal appearance
  • Ability to organize and prioritize various duties and work under pressures of deadlines
  • Ability to resolve problem situations immediately
  • Ability to develop, execute and follow-up on action plans and management developmental plans
  • Ability to construct and work within a budget
  • Ability to read, write, analyze and interpret general business reports
  • Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • Ability to use a computer and calculator
  • Ability to work flexible hours including days, evenings, weekends and holidays
  • Ability to work 50 - 65 hours per week up to six days a week

Job Duties

  • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
  • Motivate and direct team members and Shift Supervisors to exceed guest expectations with fast and friendly service in clean surroundings
  • Supervise and train team members and Shift Supervisors on team stations, BKC products, processes and policies
  • Follow cash control/security procedures and help implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
  • Assist RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
  • Recruit, hire, train and work to retain effective team talent, making decisions or recommendations on hiring and advancement
  • Make decisions or recommendations on the discipline and termination of team members
  • Work evenings, weekends and holidays as required
  • Maintain prompt and regular attendance for assigned shifts, meetings and training
  • Make guests feel special

Job Criteria

Experience

Mid Level (3-7 years)


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