Manager

Shreveport, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.00 - $20.25

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Career Development

Job Description

Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers and quick service. Established over six decades ago, Burger King has built a strong reputation for delivering delicious food, exceptional guest service, and a commitment to quality. The company operates thousands of restaurants worldwide and offers a career growth path for those passionate about the food service industry. As a vibrant and dynamic company, Burger King fosters an inclusive workplace culture that values teamwork, leadership, and innovation to meet the evolving needs of customers and the industry.

The role of the Assistant Manager at Burger King plays a crucial part in driving the success of the restaurant by supporting the Restaurant General Manager in all aspects of managing daily operations. The Assistant Manager is responsible for ensuring that guests receive a memorable dining experience by maintaining high standards of service, cleanliness, and operational efficiency. This position requires strong leadership skills to motivate and direct team members, oversee financial controls, handle inventory management, and maintain compliance with company policies and local regulations. The Assistant Manager acts as the key leader in the absence of the General Manager, making important decisions to keep the restaurant running smoothly.

This role demands flexibility, with the ability to work long or irregular shifts, including evenings, weekends, and holidays, to ensure the restaurant is properly staffed and delivering excellent customer service at all times. The Assistant Manager will work closely with various stakeholders including employees, vendors, and field operations teams to meet sales, profitability, and team retention goals. They will also play an active role in hiring, training, and retaining effective team talent while fostering a positive and motivating work environment. Excellent communication and interpersonal skills are essential to build rapport with guests and team members alike. This position offers a unique opportunity to develop leadership competencies in a fast-paced and rewarding industry while directly impacting the operational success of the restaurant.

Job Requirements

Must be 18 years of age or older
Has an automobile with the required insurance coverage available to drive for the company
Valid driver's license
High school diploma or GED required, some college preferred
Complete all internal certification programs
1 year of experience working in the quick service restaurant industry

Job Qualifications

Excellent oral and written communication and interpersonal skills
Professional personal appearance
Ability to organize and prioritize various duties and work under pressures of deadlines
Ability to resolve problem situations immediately
Ability to develop, execute and follow-up on action plans and management developmental plans
Ability to construct and work within a budget
Ability to read, write, analyze and interpret general business reports
Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to use a computer and calculator
Ability to work flexible hours including evenings, weekends and holidays
Ability to work 50 - 65 hours per week up to six days a week

Job Duties

Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates and directs team members and shift supervisors to exceed guest expectations with fast and friendly service in clean surroundings
Supervises and trains team members and shift supervisors on team stations, BKC products, processes and policies
Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
Assists RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement
Makes decisions or recommendations on the discipline and terminations of team members
Available to work evenings, weekends and holidays
Prompt and regular attendance for assigned shifts, meetings and training
Make guests feel special
Other duties as assigned by the General Manager, District Manager, Officer or Director of the Company