Manager

Marshall, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.00 - $20.25

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k)

Job Description

Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers, quick service, and customer-centric approach. Founded in 1954, Burger King has grown to operate thousands of locations worldwide, offering a diverse menu that caters to a wide range of tastes. As part of the foodservice industry, Burger King emphasizes quality, speed, and cleanliness in every restaurant to ensure customer satisfaction and repeat business. The company is committed to fostering a supportive work environment that encourages development and team collaboration.

The Assistant Manager (AM) position at Burger King plays a critical role in supporting the Restaurant General Manager to achieve operational excellence and deliver exceptional guest experiences. This role involves managing daily restaurant operations, ensuring adherence to company policies, and driving the team towards meeting sales, profitability, and employee retention goals. The AM is a hands-on leader who oversees multiple shifts, coordinates with various stakeholders including team members and vendors, and steps in fully for the General Manager when necessary. The position requires flexibility, as it involves working long or irregular hours including evenings, weekends, and holidays, to maintain the smooth functioning of the restaurant.

In this leadership role, the Assistant Manager is responsible for motivating and managing team members, overseeing food preparation and service speed, implementing marketing strategies, managing labor and inventory, and enforcing compliance with safety and operational policies. The AM is also involved in recruiting, training, and retaining team members, making personnel decisions like hiring and discipline, and maintaining high standards for guest service. The role demands strong communication skills, problem-solving abilities, and competence in financial and operational management. By fulfilling these responsibilities, the Assistant Manager contributes significantly to the restaurant's success and fosters a positive environment for both guests and employees.

Job Requirements

Must be 18 years of age or older
Valid Driver's License
Has an automobile with required insurance coverage available to drive for the Company
High school diploma or GED required, some college preferred
Complete all internal certification programs
Minimum 1 year experience working in quick service restaurant industry

Job Qualifications

High school diploma or GED
Some college preferred
Minimum 1 year experience in quick service restaurant industry
Excellent oral and written communication and interpersonal skills
Professional personal appearance
Ability to organize and prioritize duties under pressure
Ability to resolve problems immediately
Strong leadership and team development skills
Ability to construct and work within a budget
Ability to read, write and analyze business reports
Proficient in mathematical concepts such as fractions, percentages, ratios and proportions
Ability to interpret instructions in written, oral, diagram, or schedule form
Ability to use a computer and calculator
Ability to work flexible hours including evenings, weekends and holidays
Ability to work 50 - 65 hours per week up to six days a week

Job Duties

Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivate and direct team members and Shift Supervisors to exceed Guest expectations with fast and friendly service in clean surroundings
Supervise and train team members and Shift Supervisors on team stations, BKC products, processes and policies
Follow cash control/security procedures and help to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
Assist RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
Recruit, hire, train and work to retain effective team talent, by making decisions or recommendations on hiring and advancement
Make decisions or recommendations on the discipline and terminations of team members
Be available to work evenings, weekends and holidays
Maintain prompt and regular attendance for assigned shifts, meetings and training
Make guests feel special
Other duties as assigned by the General Manager, District Manager, Officer or Director of the Company