Manager

Reading, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $42,000.00 - $129,900.00

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

flexible scheduling

Job Description

We are a dynamic restaurant focused on delivering excellent dining experiences through exceptional service and high-quality food. Our establishment values innovation, efficiency, and teamwork, striving to provide a welcoming environment for both our guests and staff. As a full-service restaurant, we emphasize the seamless operation between our front-of-house and back-of-house areas to maximize customer satisfaction and operational success. We are currently seeking a versatile and skilled Manager (FOH/BOH) to join our leadership team. This position plays a vital role in coordinating and integrating all aspects of front and back-of-house activities, ensuring that our guests enjoy outstanding service and the highest food standards while maintaining smooth day-to-day operations.

The Manager (FOH/BOH) will oversee restaurant operations from opening to closing, including staff supervision, shift management, and inventory control. This role demands a strong leader with experience in food service management, personnel development, and operational budgeting. Proficiency with POS systems and a thorough understanding of food safety, sanitation, and labor cost management are critical to success. This manager will be responsible for cultivating a positive workplace culture that motivates team members and fosters growth while aligning with the company's values and policies.

In addition to managing staff and maintaining quality control, the Manager (FOH/BOH) will actively engage with guests to ensure their satisfaction, promptly addressing any concerns or complaints. The position also involves monitoring vendor relationships, overseeing product quality, and maintaining compliance with safety regulations. The ability to analyze sales data and make informed decisions to optimize profitability and minimize waste is essential. Members of the management team will support the General Manager in cash handling, financial documentation, and reporting.

This full-time management role is crucial to the overall success and reputation of our restaurant. By driving revenue growth and ensuring excellent guest experiences, the Manager (FOH/BOH) helps build lasting customer loyalty and contributes to a thriving, productive work environment. We are looking for a proactive, detail-oriented individual with a passion for hospitality and a demonstrated track record in restaurant leadership to join our team and support our mission to elevate our restaurant experience.

Job Requirements

high school diploma or GED certificate
prior front of house and back of house manager experience
minimum three years of restaurant experience
supervisory experience
strong leadership and management skills
excellent communication abilities
adherence to company uniform attire and appearance standards
completion of ongoing certifications and validations
possession of proper food handler and alcohol dispensing certifications
ability to meet all company service standards
ability to follow direction with focused attention

Job Qualifications

high school diploma or GED certificate
prior front of house and back of house manager experience
3 plus years of restaurant experience
supervisory experience
strong leadership and management skills
excellent communication
possession of proper food handler and alcohol dispensing certifications
completion of all ongoing certifications/validations (LTO, new menu, etc.)
adherence to company uniform attire and appearance standards
ability to follow direction with focused attention
knowledge of sanitation and safety regulations

Job Duties

coordinate daily front of the house and back of the house restaurant operations
deliver superior service and maximize customer satisfaction
continuously touch tables and get to know guests
respond efficiently and accurately to customer complaints
regularly review product quality and research new vendors
organize and supervise shifts
estimate future needs for goods, kitchen utensils and cleaning products
ensure compliance with sanitation and safety regulations
manage restaurant's good image and suggest ways to improve it
control operational costs and identify measures to cut waste
oversee opening and closing tasks and balance daily and nightly cash drawers
safeguard team members and facility by ensuring all safety and security policies are adhered
maintain relationships with vendors/suppliers to ensure timely and cost-effective deliveries
have general understanding of budgets and analyze sales data to meet revenue goals while controlling cost from food waste and labor
assist general managers in overseeing proper handling of cash including accurate DSR, petty cash, and making bank deposits
manage day-to-day operations including opening and closing procedures, staff scheduling, and shift management
uphold company policies, procedures, and values
maintain inventory levels, order supplies, and manage food and beverage costs
understand areas of responsibility assigned by general manager
monitor food and beverage preparation, presentation, and quality standards
report facilities concerns to general manager and submit maintenance/repairs
train, motivate, and mentor team members
ensure compliance with food safety regulations